Debit Card Dispute Specialist

Job not on LinkedIn

🕒 September 15

🐊 Florida – Remote

🐊 Florida – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

First American Bank

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

First American Bank is a financial institution that provides a range of banking services, including personal and business banking solutions. They focus on offering customized financial products to meet the needs of their customers, ensuring efficient and secure banking experiences.

📋 Description

• Investigate and resolve debit card and Zelle disputes • Research and monitor cases to ensure Regulation E compliance • Review reports for chargeback statuses • Research cardholder unposted items and prepare checks as needed • Comply with Regulation E, MasterCard rules, Network rules, and internal policies and procedures • Process Zelle dispute claims according to policies, procedures, and regulatory requirements • Prepare MasterCard Billing Reports (MCB) • Prepare end-of-the-month status reports • Monitor Account Data Compromise alerts • Warm cards reissued due to Account Data Compromise alerts • Perform general research tasks related to debit card operations • Complete additional assignments and projects designated by management • Work the typical Monday through Friday, 8:00 a.m. to 5:00 p.m. schedule, with additional hours as needed

🎯 Requirements

• High school diploma or equivalent required • Minimum one year of experience in banking or bank-related field required • Previous experience in debit/credit card operations and balancing/account reconciliation preferred • Professional communication skills with internal and external contacts • Ability to tailor messages appropriately to the audience and situation • Effective written communication, including emails, letters, and electronic platforms • Professional spelling and grammar standards • Professional demeanor, appearance, and presence • Exemplary interpersonal skills and a constructive, solutions-focused approach • Sound professional judgment and ability to balance organizational and customer interests • Proficiency with Microsoft 365 products and applications • Ability to learn new systems and applications and adapt to system upgrades • Occasional travel to other First American Bank locations, Bank functions, and training facilities may be required • Must be punctual • First American Bank will not sponsor applicants for work visas

🏖️ Benefits

• Additional compensation opportunities may be available • Career development and advancement opportunities • Special development programs • Full range of benefits for full-time employees • Exceptional starting pay • Community involvement opportunities