Lead Cloud Onboarding Architect

🕒 October 5

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $180k - $225k / year

⏰ Full Time

🟠 Senior

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Fivetran

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

💰 $565M Series D on 2021-09

Consulting • Logistics • Data Integration

Fivetran is a company that focuses on simplifying the process of data integration by providing automated data connectors that sync data from different sources into data warehouses, enabling seamless analytics and insights. Using a streamlined, fully-managed approach, Fivetran helps businesses consolidate their data infrastructure to ensure consistent data availability and reliability.

📋 Description

• Lead Guided Setup for complex, strategically important enterprise accounts across data warehouse/repository configuration, SSO, RBAC/SCIM, and user access milestones • Serve as senior technical escalation point for PrivateLink, OAuth, SSO, networking, and identity issues • Work with customer technical stakeholders and administrators to assess environments, identify risks, and guide successful configurations • Anticipate blockers and create resolution plans • Make scoping decisions between Guided Setup, Customer Solutions Engineering, Product, and post-onboarding work • Ensure complex engagements meet customer experience, documentation, and technical quality standards • Mentor and coach Cloud Onboarding Architect I/II team members • Improve setup checklists, playbooks, kickoff materials, troubleshooting guidance, and internal documentation • Convert engagement patterns into repeatable processes, tooling, documentation, or product feedback • Drive recurring setup blockers toward documentation, process, enablement, or product resolutions • Represent setup in Engineering, Product, and Design discussions regarding bugs, feature requests, onboarding UX, PrivateLink, and network architecture • Collaborate with Customer Solutions Engineering and Training • Bring enterprise customer feedback into product usability, administration, security, and onboarding discussions • Use data and customer feedback to improve setup time and activation readiness

🎯 Requirements

• Deep, hands-on experience with dbt (2-3 years minimum) as an account admin and data practitioner • Prior experience as a Cloud Onboarding Architect, Implementation Consultant, or directly equivalent role • Administrator-level fluency with Snowflake, Databricks, BigQuery, or Redshift • Administrator-level fluency with GitHub, GitLab, or Azure DevOps • Administrator-level fluency with Okta, Entra ID, or Google identity providers, including SSO, SAML, and OAuth • Track record of mentoring or coaching less experienced teammates • Ability to own ambiguous, cross-functional problems and build playbooks • Strong written and verbal communication • Ability to tailor white-glove setup experiences based on account size and strategic importance • Strong customer judgment, balancing technical correctness with timelines and business priorities • PrivateLink or secure connectivity experience is a bonus • Internal enablement or documentation experience is a bonus • Rocketlane or similar project/time-tracking tool familiarity is a bonus • dbt Architect certification is a bonus

🏖️ Benefits

• 100% employer-paid medical insurance • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country • Paid sick time • Inclusive parental leave • Paid holidays, including a year-end Global Week of Rest • Volunteer days off • RSU stock grants • Professional development and training opportunities • Company virtual happy hours, free food, and fun team-building activities • Monthly cell phone stipend • Access to an innovative mental health support platform offering therapy, coaching, and self-guided mindfulness exercises for covered employees and dependents