Account Manager

🕒 March 24

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Fliplet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $759.4k Seed Round - Fliplet on 2015-04

SaaS • B2B • Enterprise

Fliplet is a remote-first, Shoreditch-headquartered low-code/no-code platform that enables organizations to build, deploy and manage mobile and web apps without heavy engineering. It provides a SaaS-based app builder with templates, analytics and customer success services aimed at business and enterprise customers, and emphasizes team collaboration, training and remote work.

📋 Description

• Own a portfolio of smaller Enterprise accounts end-to-end, acting as the single commercial owner for each client. • Be accountable for renewal outcomes, timelines, and commercial hygiene across your accounts. • Ensure renewals are planned, forecasted, and completed on time with no reactive extensions or lapses. • Maintain a rolling 12-month renewal forecast for assigned accounts. • Own renewal preparation, pricing conversations (within agreed guardrails), and contract coordination. • Monitor account health signals including engagement, usage, responsiveness, and sentiment. • Proactively identify churn risks and work with Customer Success to mitigate them early. • Act as the primary point of contact for assigned accounts.

🎯 Requirements

• Experience in Account Management, Customer Success, Client Services, or a similar client-facing role • Comfortable owning outcomes, timelines, and follow-through • Confident communicator with clients and internal stakeholders • Commercially curious and motivated to grow into a senior commercial role • Organised, accountable, and proactive

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities