
51 - 200 employees
🏨 Hospitality
📣 Marketing
📦 Logistics
Hospitality • Marketing • Logistics
FM LLC is an experiential event management and production company (operating as Foundation Management, LLC) founded by Nina Payne in 2000. The firm provides end-to-end event services — from strategy and design to logistics and on-site execution — specializing in immersive brand experiences, large-scale event production, staffing, audio/visual and lighting management, venue sourcing, registration and volunteer coordination. FM LLC emphasizes timely, on-budget delivery and has managed 500+ event experiences over 20+ years for clients including General Motors, Buick, Delta, Shell, Detroit Public Safety Foundation, Detroit Grand Prix and others.
🕒 4 days ago
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51 - 200 employees
🏨 Hospitality
📣 Marketing
📦 Logistics
Hospitality • Marketing • Logistics
FM LLC is an experiential event management and production company (operating as Foundation Management, LLC) founded by Nina Payne in 2000. The firm provides end-to-end event services — from strategy and design to logistics and on-site execution — specializing in immersive brand experiences, large-scale event production, staffing, audio/visual and lighting management, venue sourcing, registration and volunteer coordination. FM LLC emphasizes timely, on-budget delivery and has managed 500+ event experiences over 20+ years for clients including General Motors, Buick, Delta, Shell, Detroit Public Safety Foundation, Detroit Grand Prix and others.
• Manage a team of 3-5 direct reports alongside a Senior Manager. • Identify improvement areas for team members and ensure work orders progress smoothly. • Support SLA compliance and client relationships, including answering client inquiries. • Proactively analyze work orders, monitor SLA adherence, and review proposals for accuracy. • Develop positive client relationships, manage escalations, and host client calls as needed. • Oversee work order finances, review profitability, and identify areas for improvement. • Collaborate with Senior Manager on team and client initiatives. • Demonstrate self-management and perform additional duties as assigned.
• Bachelor's degree in Business Administration or related field • Minimum of 3 years of experience in account management • Previous experience in Facilities Maintenance/Construction a plus. • Proficient in Microsoft Office Applications • Intermediate to advanced Excel skills necessary.
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