Professional Services Engineer

🕒 October 6

🏄 California – Remote

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💵 $133k - $163k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Fortinet

10,000+ employees

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

💰 $6.5M Series B on 2005-01

Cybersecurity • SaaS • B2B

Fortinet is a leading provider of cybersecurity solutions, focusing on securing networks, applications, and data across various environments. The company offers a comprehensive platform that includes advanced threat protection, secure access service edge (SASE), and networking solutions, all integrated into a single point of management. With a commitment to innovation and efficiency, Fortinet serves a wide range of industries, securing over 700,000 enterprise customers and government organizations globally.

📋 Description

• Assist client staff with day-to-day Fortinet product operation and support • Develop methods of procedure (MOPs) for migrations, upgrades, and updates • Develop test plans and test new features and/or releases • Verify configurations and implement best practices • Perform interoperability evaluations of devices interacting with Fortinet products • Provide training and knowledge transfer to client staff • Develop and maintain core competency on Fortinet's product line and technologies • Resolve and/or escalate issues in a timely fashion

🎯 Requirements

• 7+ years of experience in LAN/WAN/Internet consulting, support and/or administration • 5+ years of experience with network security products • 2+ years of experience with Fortinet products • Experience working as a Professional Services Consultant/Engineer is a plus • Solid understanding of security and networking principles and technologies • Knowledge of network security infrastructure, including switching, routing, load balancing, and WiFi • Knowledge of security systems, including firewall, IPS, VPN, antivirus, antispam, web filtering, and application control • Excellent troubleshooting skills • Outstanding oral communication and presentation skills • Experience working independently and in a team-oriented, collaborative environment • Analytical and problem-solving capabilities • Ability to react promptly and efficiently to project adjustments and alterations • Flexibility during times of change • Ability to elicit cooperation from upper management, clients, and other departments • Ability to bring projects to successful completion through political sensitivity • Strong commitment and self-driven approach • Ability to travel as needed • Bachelor's Degree in Computer Science, Software Engineering, or related work experience • Must be authorized to work in the U.S. without sponsorship

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) • 11 paid holidays • Vacation time • Sick time • Comprehensive leave program • Equity program eligibility • Bonus eligibility reviewed at hire and annually at the Company's discretion • Supportive work environment • Competitive Total Rewards package

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