Construction Account Manager

Job not on LinkedIn

🕒 5 days ago

🐎 Kentucky, Ohio – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Fortive

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Post-IPO Equity on 2020-03

Healthcare • Manufacturing • Logistics

Fortive is a global industrial technology company that specializes in delivering advanced healthcare solutions, intelligent operating solutions, and precision technologies. With a team of 18,000 employees, Fortive works on solving tough technical challenges, empowering safer, smarter, and more efficient industrial operations. The company emphasizes sustainability, integrity, and continuous improvement, striving for a future that's stronger, safer, and smarter. Fortive has been recognized as one of America's Most Responsible Companies, demonstrating its commitment to positive social and environmental impact.

📋 Description

• Manage assigned account(s); develop positive working relationships with all customers and construction contractors. • Serve as subject matter expert of construction contracts, proposals and operations to drive client retention, renewals, upsells and client satisfaction • Oversight of project support including scope development, material take-offs from plans and specifications, proposal review, and construction management • Work closely with and manage Account Managers on day-to-day operational processes including, but not limited to contract renewals, prepare and maintain schedules to accomplish procurement objectives, troubleshooting, provide software training to client and contractor staff • Identify root cause of customer success and failures alongside Account Managers and drive requirements for process enhancement and development as needed • Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly. • Provide input on new processes and workflow as needed • Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight. • Work closely with Finance on billing setup and invoicing • Hiring and developing staff to include the setting of objectives and performance reviews. • Provide coaching and guidance to team members about every aspect of their assignments • Participate in Budget development and management, revenue forecasting, and periodic updates and management of profit and loss • Work with Sales and Business Operations team to develop annual program usage and benchmark report • Deliver program review to client’s senior management • Assist sales team in discovering business opportunities outside of Job Order Contracting

🎯 Requirements

• Bachelor’s degree preferred in appropriate field of study or equivalent work experience. • 3+ years of construction procurement, construction management, or general contracting related experience related to healthcare construction and construction management • Knowledge of key concepts including plans, deliverables, scope and tasks • Confident communication skills and demonstrated ability to work collaboratively with all levels of internal and external organizations. • A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables. • Sound decision making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing complex client relationships. • Ability to prioritize multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations. • Working knowledge and experience in the preparation and process of construction bid documents. • The ability to communicate effectively with team members and across the organization. • Experience identifying client or staffing issues and the ability to create effective solutions as well as the knowledge of when to escalate. • A valid US driver’s license - This is a remote role, however the candidate should have ability to travel 50-70% of the time within assigned geographic area (Kentucky and Ohio).

🏖️ Benefits

• medical • dental • vision • life and LTD insurance • HSA • 401(k) retirement plan • bonus