Enterprise Account Executive

🕒 October 20

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $127.8k - $183.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Freshworks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Execute territory strategies to win new enterprise business, expand market presence, and exceed growth targets • Lead the full sales cycle from prospecting through negotiation and closure • Own and develop new strategic and enterprise accounts • Strengthen relationships with existing customers • Build trusted relationships with C-level executives and technical decision-makers • Understand customer business challenges and tailor industry-relevant use cases • Deliver outcome-driven value conversations • Stay informed on competitive dynamics and product innovation • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk • Mentor and coach peers • Develop and maintain a robust, high-quality pipeline • Maintain accurate forecasting and complete opportunity tracking • Travel as needed to engage customers in person and represent Freshworks

🎯 Requirements

• 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts • Strong track record of consistently meeting or exceeding revenue goals • Ability to navigate complex, medium-to-long enterprise sales cycles • Ability to foster trusted relationships with technical and executive stakeholders • Ability to deliver measurable business outcomes • Prospecting, pipeline management, and accurate forecasting skills • Strong solution-selling skills • Ability to understand diverse customer challenges and position software solutions such as ITSM, IT infrastructure, and EX platforms • Collaborative and analytical approach • Customer-first mindset • Ability to partner across teams • SaaS expertise • Willingness to travel as needed to engage customers in person • Ability to work remotely

🏖️ Benefits

• Multiple options for dental, medical, vision, disability and life insurances • Equity + ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption leave benefits • Parental leave benefits • Remote work option