Business Development Manager – Global Purpose Specialist

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November 28

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G Adventures

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Travel

G Adventures is a leader in small group adventure travel, offering a variety of tours and travel experiences across multiple continents including North America, South America, Europe, Africa, Asia, Oceania, and Antarctica. Established over 30 years ago, the company is dedicated to providing sustainable and responsible travel options that benefit local communities. They offer various travel styles such as solo adventures, family trips, and themed journeys like the National Geographic and Jane Goodall Collections. G Adventures focuses on delivering flexible itineraries, using locally based guides, and ensuring a positive impact through initiatives like Planeterra and G for Good.

1001 - 5000 employees

Founded 1990

💰 Private Equity Round on 2021-02

📋 Description

• Build and execute thoughtful business plans to grow monthly and quarterly sales by deepening existing partnerships and uncovering new opportunities. • Collate market performance through insights such as G’s market share position and track these metrics over time. • Collaborate with agency partners to create campaigns that spark customer interest and turn inquiries into bookings. • Lead digital strategy efforts to boost the company’s presence across agency websites, social media and online platforms. • Keep Salesforce up to date with partner interactions and visit notes to support transparency, follow-up, and performance tracking. • Champion the company’s community tourism model in all partner conversations and co-marketing, making our purpose part of the story. • Work across teams and with partners to align sales efforts with our shared goal: changing lives through travel. • Identify new ways to elevate the company experience by listening to partner feedback and staying in tune with traveler trends. • Strengthen relationships with internal and external stakeholders to grow a network of purpose-driven partnerships. • Build relationships with key individuals within our focus agencies, including regional managers. • Deliver standout service with empathy, professionalism, and heart — building trust with every interaction. • Handle booking questions and challenges calmly and confidently, always keeping the advisor and traveler experience in mind. • Create a partner experience that feels distinctly G — authentic, personal and driven by purpose. • Stay connected with agents through a mix of in-person visits, virtual meetings, calls and emails to keep relationships strong and active. • Represent the company at industry events, training and partner presentations. • Support regional marketing efforts that grow awareness and drive bookings across the travel advisor community. • Take the time to understand each partner’s needs and recommend trips that truly fit their clients — not just what’s available. • Own the solution when things go sideways, and show up with answers that keep agents feeling supported and confident. • Lead engaging, story-driven training sessions that help agents confidently sell G Adventures trips and share what makes them truly unique. • Stay sharp on all things G — from product updates to trip highlights — always ready with accurate info and insider insight. • Share knowledge in a way that inspires, helping agents connect travelers to our purpose and the power of community tourism. • Support regional training efforts and ensure partner understanding aligns with our standards and trip styles across the board. • Lead by example, living G’s core values in every interaction and helping foster a culture of positivity, curiosity and collaboration. • Help tell the story of our impact by sharing meaningful community outcomes tied to sales activity — keeping our purpose front and center. • Stay in step with industry standards and internal guidelines to support responsible, purpose-led selling.

🎯 Requirements

• Proven success in travel sales, especially within the agency or tour operator space. • Experience building smart, creative plans to grow business and hit sales goals. • Confident presenter with the ability to tell stories that inspire and sell. • Skilled with CRM tools like Salesforce and Trello and comfortable using digital platforms to stay organised and connected. • Able to influence, negotiate, and navigate complex partner relationships with heart and professionalism. • Experience shaping marketing or business plans that align with bigger-picture goals. • Clear communicator — written, spoken, virtual or in-person — with the ability to adapt to the audience.

🏖️ Benefits

• Competitive salary commensurate with the role • Competitive benefits package • Birthday day off • Vacation time for you to recharge • Enhanced Parental Leave • Learning and growth opportunities • Employee Resource Groups *Applicable based on location*