Business Process Consultant – Black Belt

🕒 4 days ago

🇺🇸 United States – Remote

💵 $86.8k - $124k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Business Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Serve as a recognized subject matter expert in process improvement methodologies, providing strategic guidance and consultation to business leaders and stakeholders • Lead cross-functional improvement initiatives that strengthen operational performance, customer outcomes, quality, and efficiency • Analyze organizational processes, performance metrics, operational data, and business challenges to identify enterprise-level improvement opportunities • Apply structured problem-solving methods to address complex business challenges and drive sustainable results • Facilitate workshops, Kaizen events, value stream mapping sessions, and root cause analyses • Design and implement innovative process solutions balancing operational, technical, regulatory, and business requirements • Develop future-state process architectures, governance models, performance frameworks, and continuous improvement roadmaps • Evaluate interdependencies across functions, systems, processes, and organizational structures • Establish and monitor key performance indicators, operational metrics, and measurement frameworks • Provide data-driven recommendations, business case support, and executive-ready insights • Lead adoption and maturation of continuous improvement practices across business units and functional areas • Guide project teams and business stakeholders in applying process improvement methodologies, tools, and best practices • Contribute to organizational standards, methodologies, policies, and governance related to process excellence and operational improvement • Mentor and coach process improvement practitioners and operational leaders

🎯 Requirements

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Healthcare Administration, Information Systems, or a related field, or equivalent experience • 8 or more years of experience in process improvement, operational excellence, business transformation, continuous improvement, consulting, or related disciplines • Lean Six Sigma Black Belt certification required • Demonstrated experience successfully applying DMAIC methodology to process improvement initiatives • Experience leading complex, cross-functional improvement initiatives in large-scale operational environments • Strong analytical, problem-solving, facilitation, project management, and stakeholder management skills • Expertise in process mapping, customer journey mapping, value stream analysis, root cause analysis, performance measurement, and future-state process design • Proficiency with Microsoft Office, process mapping tools, statistical software, time study applications, and Power BI or other business intelligence tools • Extensive experience applying Lean, Six Sigma, Agile, and operational excellence practices in complex business environments • Experience leading readiness reviews and transformation workshops with senior stakeholders • Ability to connect process improvement work to strategic business goals, customer outcomes, and operational performance • Exceptional analytical, facilitation, communication, consulting, and presentation skills • Experience managing multiple initiatives and navigating ambiguity in complex business environments • Ability to influence senior leaders and guide organizational change without direct authority • Remote-based within the United States

🏖️ Benefits

• Work flexibility • Learning and career development opportunities • Opportunities to travel through your work (0-10%) • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Video cameras used during interviews and initial orientation week