Director of Operations Integration

🕒 September 3

🐊 Florida – Remote

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⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

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Logo of Gastro Health

Gastro Health

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💰 Secondary Market on 2021-05

Healthcare • Healthcare Insurance

Gastro Health is a healthcare provider specializing in gastroenterology, offering a wide range of services including colonoscopy, endoscopic ultrasound, and flexible sigmoidoscopy. They have multiple care centers such as surgery centers, infusion centers, and specialty pharmacies. They provide treatments for conditions like heartburn, Crohn's disease, and ulcerative colitis, along with specialty services like colorectal surgery and endoscopic weight loss. Additionally, they offer telehealth services and nutrition therapy, focusing on both adult and pediatric care.

📋 Description

• Lead Gastro Health’s enterprise Integration Management Office for acquisitions, mergers, strategic partnerships, joint ventures, and other transactions • Oversee onboarding, stabilization, and optimization of acquired practices and joint ventures • Lead, coach, develop, and deploy two Managers of Integration Operations • Establish portfolio governance, integration priorities, resource allocation, milestones, decision rights, and escalation pathways • Serve as senior liaison among support center teammates, market leaders, physicians, third-party partners, and acquisition stakeholders • Oversee on-site operational assessments and gap analyses • Identify operational improvements and M&A synergies and incorporate approved initiatives into workplans • Lead integration portfolio reviews and provide executive reporting on status, risks, decisions, resources, and performance • Oversee post-close practice stabilization, including onboarding, engagement, KPI monitoring, service continuity, issue resolution, and transition to steady-state operations • Provide oversight for integration of EMR, practice management, scheduling, billing, reporting, and other systems • Coordinate with Compliance, Legal, Finance, Human Resources, Revenue Cycle, Technology, Credentialing, Marketing, Operations, and Clinical Services • Ensure integration activities address regulatory, payer, credentialing, contracting, and company requirements • Own and enforce a standardized integration playbook • Create and maintain tools, templates, dashboards, KPIs, and operating cadences • Manage integration workplans using Smartsheet, OneDrive, Microsoft Teams, and other assigned platforms • Provide or coordinate interim and transitional practice-management support • Deploy integration resources to strategic initiatives, Project Horizon priorities, process improvement, and PMO responsibilities • Lead change-management activities focused on communication, physician engagement, teammate readiness, and adoption • Perform other duties as assigned

🎯 Requirements

• BA/BS or graduate education preferred • 8–10 years in physician practice operations, multi-site management, or healthcare integration • 5 or more years leading complex cross-functional programs, integrations, or transformation initiatives • Expert knowledge of physician practice operations, including front office, back office, revenue cycle, and EMR workflows • Demonstrated success in change management and physician/staff engagement during acquisitions • Demonstrated experience managing and developing leaders and teams • Experience supporting mergers, acquisitions, partnerships, or organizational integrations preferred • Executive-level communication, relationship management, and stakeholder influence • Portfolio, program, and project management across multiple concurrent priorities • Analytical problem solving, risk identification, decision support, and performance management • Change leadership and physician and teammate engagement during periods of transition • Organization, planning, time management, sound judgment, and attention to detail • Ability to build scalable standards while adapting to individual practices and markets • Interest in using digital technology, data, and automation to improve execution and visibility • Ability to travel domestically as needed, up to 75%

🏖️ Benefits

• Consistent hours • Paid holidays • Paid time off (PTO) • Medical insurance • Dental insurance • Vision insurance • Spending accounts (HSA/FSA) • Life / AD&D insurance • Short- and long-term disability insurance • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Legal insurance • Identity theft protection • Pet insurance • 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees • Discretionary profit-sharing with employer contributions of 0%–4% for eligible employees • Work/life balance • No weekends or evenings • Opportunities for internal advancement • Comprehensive benefits package

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