Case Manager

🕒 October 21

🇺🇸 United States – Remote

💵 $93.7k - $123k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Manage the secure intake and documentation of patient safety and compliance cases • Assess cases for severity, urgency, complexity, and potential patient impact • Develop case review plans with timelines, data requirements, and stakeholder involvement • Conduct comprehensive case reviews of compliance and patient safety concerns • Coordinate information gathering, documentation reviews, interviews, and related evaluation activities • Escalate cases and coordinate external reviews with organizations such as CMS • Monitor and track Corrective Action Plans and other corrective actions • Coordinate case activities among HRSA, OPTN committees, member organizations, contractors, and other stakeholders • Facilitate stakeholder communication throughout the case lifecycle • Provide timely updates on case status, documentation requirements, and follow-up activities • Support case review plans and resolution activities • Participate in cross-functional meetings and stakeholder engagements • Analyze case information to identify trends, non-compliance, operational risks, and patient safety concerns • Recommend process improvements, policy enhancements, educational initiatives, and corrective actions • Support continuous quality improvement for case management workflows and oversight processes • Manage multiple concurrent cases, milestones, deliverables, deadlines, and follow-up activities • Maintain accurate case documentation, tracking tools, metrics, milestones, and outcomes • Handle, redact, store, and transfer sensitive information and records appropriately • Prepare recurring and ad hoc reports for HRSA, OPTN committees, and stakeholders • Draft case reports summarizing findings, decisions, recommendations, and follow-up actions • Use case management and tracking systems to maintain records and reporting • Analyze case and operational data to support decisions and identify trends • Support enhancements to case tracking, reporting, and workflow management tools

🎯 Requirements

• Clinical degree required, such as BSN, RN, MD, DO, PA, or another relevant clinical degree and licensure • Minimum of six (6) years of experience in case management, clinical review, quality improvement, auditing, investigations, compliance, transplantation, or related healthcare operations • Experience managing complex healthcare cases involving multiple stakeholders • Experience reviewing and interpreting clinical information and assessing potential patient safety concerns • Strong project coordination and organizational skills • Ability to manage multiple priorities and deadlines in a fast-paced environment • Exceptional attention to detail and documentation accuracy • Ability to independently organize, prioritize, and manage assigned work • Excellent written and verbal communication skills • Ability to communicate effectively with clinicians, healthcare administrators, federal staff, contractors, and other stakeholders • Strong collaboration, facilitation, and stakeholder management skills • Ability to present findings, recommendations, and case outcomes clearly and professionally • Strong computer skills and proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams • Experience using case management, compliance tracking, reporting, or workflow management systems • Ability to analyze and interpret data for operational and compliance activities • Ability to handle sensitive and confidential information with discretion and professionalism • Ability to travel throughout the United States up to 15% of the time • Must be able to obtain and maintain a Public Trust clearance • Preferred: experience in transplantation, organ donation, organ procurement, or related healthcare fields • Preferred: experience with transplant centers, OPOs, histocompatibility laboratories, or similar organizations • Preferred: PMP or other project management certification • Preferred: experience supporting federal healthcare programs, quality oversight, accreditation, or regulatory review processes • Preferred: familiarity with OPTN operations, member compliance, patient safety reviews, or performance monitoring

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan options • 401(k) plan with pre-tax and post-tax contributions and company match • Full-flex work weeks where possible • Paid time off, including vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Wellness packages • Competitive pay • Award-winning culture of innovation • Military-friendly workplace

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