Senior Services Manager – Customer Contract Management

🔥 13 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🛒 Procurement

👻 Ghost score 10%

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GE Aerospace

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🎖️ Defense

💼 Consulting

Manufacturing • Defense • Consulting

GE Aerospace is a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business, and general aviation aircraft. The company is dedicated to advancing sustainable aviation through the development of efficient aircraft engines compatible with alternative fuels and collaborates across the industry to promote innovation and safety in flight.

📋 Description

• Lead pre- and post-contract administration, including contract terms and conditions, claims management, risk modeling, and contract estimating for tenders and program reviews • Own In Service Support Contract productivity strategy and execution for LM2500 fleet sustainment • Provide technical leadership and program governance for LM2500 fleet sustainment activities • Own contract cost oversight, forecasting, and planning • Serve as primary programmatic liaison with Defense stakeholders • Lead contract performance reporting, dashboards, status visibility, and risk mitigation communication • Maintain Defense budget awareness and support long-range fleet coordination • Lead LM2500 maintenance, repair, and overhaul planning and act as engineering liaison between depot management and Naval Defense contracting • Manage vendor contracts and subcontractor component repair activity • Lead engine life management, tracking, and sustainment analytics • Coordinate technical execution and sustainment decisions among the Royal Canadian Navy, GE Aerospace, and licensed MRO resources • Develop and manage customer training programs • Lead spares and materiel forecasting, control, procurement, and reporting • Lead program updates for internal leadership and structured governance across priorities, risks, and actions • Analyze contract trends, identify gaps, and drive corrective actions • Ensure integrity, controllership, compliance, and operational excellence across contract management activities

🎯 Requirements

• Must be a Canadian resident • Must be able to provide academic qualifications, years of experience, and the number/description of Defense projects completed, including references demonstrating where/when/how requirements are met • Five (5) years’ experience in the last ten (10) years as a program manager of LM2500 Gas Turbine Assembly maintenance support of at least $5M CAD in value; different contracts of at least $3M CAD each may be used as proof, and current PMI Project Management Professional (PMP) certification maintained during tenure; OR ten (10) years’ experience in the last fifteen (15) years as a project/program manager of a defense contract in engineering or maintenance support at the gas turbine propulsion system level of at least $5M CAD in value; different contracts of at least $3M CAD per year may be used as proof • Bachelor’s degree from an accredited university or college • Strong LM2500 technical background specializing in marine propulsion or power generation field service, naval marine engineering service, or merchant navy experience • Possession of a Canadian Defense Security Clearance (NV1) or ability to obtain such a clearance is mandatory • For non-U.S. Persons, ability to obtain U.S. Government authorization to access U.S. export-controlled information

🏖️ Benefits

• Relocation Assistance Provided: Yes • Remote position