Services Administrator

🕒 December 13, 2025

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 53%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GenesisCare U.S.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

GenesisCare U. S. is a premier provider of cancer and multispecialty care in Florida and North Carolina. With a network of over 150 expert physicians and more than 145 conveniently located centers, GenesisCare U. S. offers a personalized approach to treatment that focuses not just on the condition, but on the wellbeing of the patient. The company specializes in various forms of oncology, including radiation oncology, medical oncology, gynecologic oncology, and multiple surgical specialties, aiming to improve patient outcomes and access to quality care within the community.

📋 Description

• The Remote Services Administrator (RSA) is responsible for the operational leadership, performance, and continuous improvement of centralized non-patient-facing services across the division. • This role oversees the remote Call Center and Medical Records teams and leads the build-out and operationalization of a remote call center function for Urology. • Ensure staffing models, workflows, performance expectations, and policies are aligned across regions. • Develop and maintain standardized workflows, scripts, escalation pathways, and service-level agreements (SLAs). • Conduct ongoing audits to ensure consistency, accuracy, productivity, and compliance. • Support provider experience by reducing administrative friction and improving support quality. • Recruit, onboard, and develop high-performing remote services team members.

🎯 Requirements

• Strong understanding of patient access functions, workflow systems, and compliance requirements. • Previous experience overseeing call centers, remote teams, or centralized support functions in healthcare. • Experience in multisite healthcare delivery environments or specialty medicine (oncology preferred). • Proficiency in EMR/EHR systems and call center technology platforms.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off

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