Senior Account Executive, Technology

🕒 October 21

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $111.7k - $196.3k / year

⏰ Full Time

🟠 Senior

👨‍💼 Chief Technology Officer (CTO)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Own the enterprise sales strategy, customer relationships, pipeline, and revenue performance for assigned enterprise accounts • Create sustainable pipeline through strategic prospecting, account-based selling, executive engagement, and partner collaboration • Drive territory execution to meet or exceed revenue objectives • Develop deep understanding of customers' business, technology environment, and customer experience priorities • Identify high-value CCaaS, AI, automation, and experience orchestration opportunities tied to measurable business outcomes • Influence C-level business and technology leaders through strategic conversations about AI and customer experience transformation • Lead complex, multi-stakeholder sales cycles across business, technology, procurement, finance, security, legal, and executive teams • Apply MEDDPICC to strengthen qualification, develop competitive win strategies, identify risk, and improve forecast predictability • Orchestrate cross-functional pursuit teams across Solution Consulting, AI and Experience Orchestration specialists, Customer Success, Professional Services, Product, Marketing, partners, and Genesys executives • Stay current on generative, conversational, and agentic AI, copilots, intelligent automation, emerging enterprise use cases, and competitive dynamics • Advocate for customer outcomes while balancing customer priorities with Genesys' strategic and commercial objectives

🎯 Requirements

• 7+ years of direct, quota-carrying enterprise software sales experience with large, complex organizations, including Fortune 500 enterprises • Consistent record of meeting or exceeding revenue targets • Proven success winning and closing complex, competitive, multimillion-dollar opportunities with sales cycles of 6 to 24 months • Demonstrated experience selling AI-powered enterprise solutions and cloud or SaaS platforms • Strong understanding of enterprise AI in customer experience, including conversational, generative, and agentic AI, virtual agents, copilots, intelligent automation, and experience orchestration • Strong business and financial acumen • Proven track record of creating pipeline through direct prospecting, executive relationships, partners, and the broader ecosystem • Strong strategic account planning capabilities • Demonstrated ability to lead complex sales campaigns in a collaborative, matrixed environment • Strong executive presence with excellent communication, presentation, discovery, negotiation, and consultative selling capabilities • Hands-on experience applying MEDDPICC or a comparable structured enterprise sales methodology • Ability to operate with significant autonomy, accountability, and a strong focus on results • Bachelor's degree or equivalent practical experience • Ability to travel as required • Preferred: experience selling enterprise solutions in customer experience, CCaaS, WEM, Customer Journey Analytics, CRM, digital engagement, or automation • Preferred: experience engaging executives on AI-powered customer experience transformation • Preferred: experience developing multimillion-dollar transformation strategies • Preferred: experience building consensus across multiple stakeholders and leading extended internal and partner teams

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support

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