Support Engineer, FHIR, Angular, Node.js

Job not on LinkedIn

🕒 October 30

🌲 Oregon – Remote

🌲 Oregon – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 11 days.
• Jobs at this company usually fill in 61 days.
• No salary listed.

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Genzeon

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Genzeon is a healthcare AI and automation company that partners with payers, providers, and healthtech organizations to deliver AI-powered automation, data engineering, and compliance solutions. It provides healthcare-specific SaaS platforms (HIP One, PES, CPS) and services including GenAI consulting, automation for prior authorization, revenue cycle management, clinical operations, privacy/compliance, cloud and security, and data analytics to reduce administrative burden and improve patient and provider experiences.

📋 Description

• Provide application support for resolving issues raised by customers via ticketing systems • Conduct root cause analysis for system failures from software defects, environment and data issues • Perform application health monitoring, observing logs and metrics to gauge expected platform performance • Implement application patches/fixes during planned maintenances coordinating with global delivery teams • Execute diagnostic tests simulating various real-world use cases and conditions • Create technical notes and frequent Q&A covering solution-specific error resolutions • Handle 2nd level escalations requiring code changes, hotfixes and environment updates

🎯 Requirements

• 5+ years experience in support/sustenance of high-traffic Angular and Node.js based solutions • Working experience providing application support on the SMART on FHIR healthcare platform • Hands-on experience with FHIR resources, terminologies and resource querying • Knowledge of Azure infrastructure • Hand on experience with DevOps • Knowledge of integrating FHIR with 3rd party clinical system APIs like Epic, Cerner etc. • Strong grasp over JavaScript, HTML, API development and debugging techniques • Excellent analytical and customer support skills for resolving technical issues timely

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