Travel Sales Advisor Specialist – Contact Center

🔥 22 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $0 - $18 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Globus family of brands

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1928

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Globus family of brands is a travel company that specializes in offering guided tours and travel experiences across various destinations worldwide, including Europe, North and South America, Africa, and the Asia-Pacific. It provides a range of travel options, from small-group discoveries to comprehensive guided tours, emphasizing personalized experiences and creating memorable adventures for travelers.

📋 Description

• Grow sales through strong relationships with travel advisors and agency partners • Drive quote conversion, booking growth, and advisor engagement through proactive outreach, consultative selling, pipeline management, and consistent follow-up • Identify opportunities, recommend solutions, and convert travel interest into confirmed bookings • Achieve sales, conversion, booking, and passenger growth goals • Receive calls and emails and proactively reach out to travel advisors • Recommend products, promotions, and upsells to increase revenue • Build and maintain long-term relationships with travel advisors and agency partners • Provide consultative sales support and destination expertise • Communicate professionally and accurately via phone and email • Maintain assigned quotes, opportunities, sales activities, CRM records, documentation, next steps, and follow-up plans • Deliver exceptional service while achieving sales goals • Maintain product, promotion, and destination knowledge • Participate in coaching, training, professional development, meetings, and MS Teams chats • Utilize CallMiner to improve sales effectiveness and customer interactions • Maintain quality scores meeting or exceeding department standards • Apply coaching to improve communication, customer engagement, and sales results

🎯 Requirements

• Must be located and authorized to work in the United States or Canada • 1 year + of experience in sales, customer service, travel, hospitality, or a contact center environment • Strong communication, customer service, and relationship-building skills • Ability to manage multiple priorities in a fast-paced, performance-driven environment • Experience using CRM systems, Microsoft Office, and business technologies • Strong organizational, follow-up, and schedule adherence skills • Travel industry experience preferred • Ability to work rotating Saturdays • Overtime as needed

🏖️ Benefits

• Generous benefit package including travel benefits and retirement • Rotating Saturdays required; will receive a day off that week to compensate