Staff Engineer – Courses

Job not on LinkedIn

20 hours ago

Apply Now

Receive Emails with Similar Jobs

HighLevel

WebsiteLinkedInAll Job Openings

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

• Own architecture and scaling decisions for key Course platform components (e.g., Analytics Engine, Insights Platform, Data Ingestion Pipelines) • Lead design and execution of cross-cutting initiatives to improve reliability, latency, and throughput across time-sensitive APIs and workflows • Work hands-on with technologies like NestJS, Firestore, MongoDB, MySQL, Redis, Queuing Systems, Data Warehousing Systems and Service Mesh-based microservices • Drive observability and resilience by evolving our monitoring, alerting (Prometheus/Grafana), and incident response strategies • Leverage LLMs and AI tools to write, refactor, test, and debug code efficiently — while implementing guardrails to reduce hallucination and boost reliability. • Partner with product, infra, and security teams to ensure data integrity, access control, and compliance across phone services • Mentor and guide a team of high-performing engineers, encouraging technical excellence and career growth • Stay on the bleeding edge of AI/LLM technology, development best practices, and distributed architecture patterns — and bring that knowledge back to the team. • Participate in design reviews, deep dives, and on-call rotations to support a high-bar culture of accountability and operational excellence

🎯 Requirements

• 8+ years of backend engineering experience, including designing fault-tolerant systems and working on high-scale platforms • Deep expertise in distributed systems, event-driven architectures, and asynchronous job processing • Proven experience optimizing availability, performance, and reliability in real-world systems under load • Strong experience with relational and NoSQL data models (especially with complex transactional data) • Experience with Data Analytics Pipelines, OLAP, OLTP databases • Familiarity with monitoring, SLOs, and root-cause analysis in production environments • Familiarity with hallucination mitigation strategies (e.g., code constraints, test scaffolding, embeddings, context injection) • Excellent communication and cross-functional collaboration skills

🏖️ Benefits

• Global, remote-first environment • Culture of innovation and collaboration