Patient Programming – Ambassador Manager

Job not on LinkedIn

🕒 October 15

🇺🇸 United States – Remote

💵 $205k - $228k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 20%

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Praxis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Praxis is a company dedicated to connecting patients with meaningful clinical trial opportunities. With a focus on creating customized recruitment programs, Praxis utilizes a variety of specialized tools and extensive experience across various therapeutic areas to ensure they reach the right patients worldwide. Established in 2002, the company emphasizes the importance of patient engagement and utilizes sophisticated data insights to enhance the patient journey in clinical research.

📋 Description

• Own the patient programming strategy and annual operating plan for ulixacaltamide • Identify patient needs, priority audiences, program objectives, engagement approaches, and success measures • Lead end-to-end patient ambassador program management, including identification, recruitment, onboarding, training, engagement, relationship management, and evaluation • Design and deliver patient and caregiver experiences and programs for people affected by essential tremor • Translate patient and caregiver insights into program recommendations and coordinate execution across internal and external partners • Advocate for the patient voice in cross-functional brand planning and present insights, recommendations, and results to brand and commercial leadership • Build relationships with patient advocacy organizations and external stakeholders • Lead agencies and internal partners in developing and executing patient programs • Define scopes of work, deliverables, timelines, and performance expectations; address risks and escalate material issues • Define success measures and lead performance reviews using feedback, insights, engagement measures, and available data • Manage assigned patient programming and ambassador budgets, including planning, forecasting, spend monitoring, and investment recommendations • Partner with Medical, Legal, Regulatory, Compliance, and other stakeholders to establish review processes and ensure compliant activities involving consent and privacy

🎯 Requirements

• Bachelor’s degree required; advanced degree in business, life sciences, communications, public health, or a related field is a plus • Progressive experience in pharmaceutical, biotechnology, healthcare, patient advocacy, patient engagement, or a related field • Experience leading patient-focused programs and cross-functional initiatives in a regulated environment • Experience in CNS, neurology, movement disorders, essential tremor, or another specialty disease area strongly preferred • Experience setting strategy and leading development, execution, and evaluation of patient-focused programs, communities, initiatives, or engagement strategies • Experience managing patient ambassador, speaker, advocate, influencer, or similar external engagement programs preferred • Strong understanding of patient privacy, appropriate boundaries, and compliance requirements • Ability to work effectively with review and approval partners • Exceptional relationship-building skills with patients, caregivers, advocacy organizations, internal stakeholders, and external partners • Ability to align stakeholders and influence decisions without direct reporting authority • Ability to translate qualitative patient experiences and program performance data into programming opportunities and action • Strong cross-functional leadership, program management, and agency oversight skills • Ability to manage multiple workstreams, stakeholders, and timelines • Experience managing program budgets and external partner performance • Excellent communication skills and ability to present strategic recommendations and program results to senior stakeholders • Comfortable operating in ambiguity and building new programs in a fast-moving environment • High level of ownership, judgment, organization, and attention to detail • Regular computer/device/office equipment use, clear communication, occasional movement, screen-work comfort, basic hand coordination, and sustained focus

🏖️ Benefits

• 99% of medical, dental, and vision plan premiums paid • Company-paid life insurance • AD&D benefits • Disability benefits • Voluntary plans to personalize coverage • Dollar-for-dollar 401(k) matching up to 6% of eligible contributions • Long-term stock incentives • Employee Stock Purchase Plan (ESPP) • Discretionary quarterly bonus • Extremely flexible wellness benefit • Generous PTO • Paid holidays • Company-wide shutdowns