Business Development Representative

Job not on LinkedIn

July 8

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Business Development (BDR)

🚫👨‍🎓 No degree required

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Gradient Labs

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Artificial Intelligence • B2B • SaaS

Gradient Labs is an AI-driven company focusing on automating complex customer support interactions through its powerful AI agent named Otto. This agent is designed to handle intricate customer inquiries by learning from written procedures, offering seamless integration into existing support platforms. Gradient Labs aims to enhance customer service efficiency while maintaining high satisfaction rates, enabling businesses to automate significant portions of their customer support processes without the need for coding or complex setups.

2 - 10 employees

Founded 2023

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Sales @ Gradient Labs • At Gradient Labs, we’re on a mission to make exceptional customer service the norm. • Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes. • We're a collaborative, ambitious team of 20+ founded in London and rapidly expanding our footprint with our NYC hub. • If you’re excited about working directly with the CEO and co-founder and the opportunity of building a groundbreaking sales engine for a technically sophisticated and powerful B2B AI product, we’d love to hear from you. • As a Business Development Representative, you will... • Build our pipeline: Drive outbound lead generation through strategic prospecting, cold calling, and social selling to keep our sales funnel flowing • Hunt for opportunities: Research and identify high-value prospects, craft compelling outreach sequences, and book qualified meetings for Account Executives • Master the art of first contact: Use your communication skills to break through to hard-to-reach prospects and spark conversations that matter • Collaborate across time zones: Work seamlessly with our UK-based CEO and sales team, ensuring smooth handovers and aligned targeting • Why join Gradient Labs? This is your chance to help build the sales engine from the ground up at a cutting-edge AI company. You'll work directly with our founding team, figure out what works together and grow with us as we scale. • You'll be part of a passionate, ambitious team working across London and NYC, with the opportunity to make a direct impact on our growth while developing expertise in one of the fastest-growing tech sectors.

🎯 Requirements

• Outbound sales experience: The ideal applicant will have 1-2 years of outbound experience focused on finding net new logos (in B2B SaaS and/or greenfield products experience is a plus) • Hunter mentality: Thrives on the opportunity of being a connector and reaching new prospects through creative means, opening doors that others can't • Communication excellence: Writes compelling emails, holds engaging phone conversations, and isn't afraid to pick up the phone • Tech-savvy: Comfortable with modern GTM tools for prospecting (e.g. Clay, Apollo, Hubspot) and an eagerness to learn the latest AI-based technology • Resilient and results-driven: Handles rejection well, stays motivated, and consistently hits activity targets • Collaborative: Works effectively across teams and time zones in a remote-first environment