Launch & Enablement Manager

🕒 August 19

🇺🇸 United States – Remote

💵 $100k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GT Independence

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

👥 HR Tech

👥 B2C

SaaS • HR Tech • B2C

GT Independence is a company that enables people to self-direct their long-term care by helping them hire in-home or community-based caregivers and managing the administrative details such as payroll, taxes, and timesheets. They provide a mobile app (the GT App) to let caregivers track hours, submit timesheets, and get employer approvals, and they work with state Medicare/Medicaid self-direction programs to support participants. GT Independence positions itself as a technology-enabled service provider that simplifies fiscal management and helps individuals remain in their homes and communities.

📋 Description

• Define and manage launch readiness plans for product and technology releases, including stakeholder engagement, training, support, communications, and adoption activities • Own the launch calendar, milestone tracking, readiness status, action items, risks, issues, and decision logs for assigned releases • Partner with Product Owners and Development to understand release scope, target users, dependencies, operational impacts, and expected business outcomes • Coordinate launch activities across Operations, Support, Training, Marketing/Communications, Compliance, and other affected teams • Ensure internal teams are enabled to adopt, support, promote, and leverage new releases through appropriate materials and forums • Develop or coordinate release notes, FAQs, readiness checklists, support guides, training materials, stakeholder briefings, and adoption toolkits • Facilitate readiness reviews, stakeholder checkpoints, go/no-go preparation, and launch retrospectives • Track stakeholder questions, risks, training gaps, operational impacts, and open decisions through launch completion • Coordinate post-launch support, feedback capture, adoption monitoring, issue escalation, and continuous improvement actions • Establish repeatable launch and enablement practices in partnership with Product Operations

🎯 Requirements

• 5+ years of experience in launch management, enablement, project/program coordination, change management, product operations, or related roles • Experience coordinating technology or product releases across multiple business and technical stakeholder groups • Familiarity with healthcare insurance programs (e.g., Medicaid), business administration, and enterprise platforms (e.g., ERP, claims, payroll, tax, customer-facing systems) preferred • Strong project coordination skills, including planning, milestone tracking, risk management, action follow-up, and status reporting • Ability to translate release scope and technical details into clear readiness actions for operational, support, and training teams • Experience developing or coordinating communications, training materials, release notes, FAQs, and stakeholder briefings • Strong facilitation skills with the ability to drive alignment across teams without direct authority • Comfort operating in complex, regulated, or multi-state environments, preferred • Experience with collaboration and delivery tools such as Azure DevOps, Smartsheet, Microsoft Planner, Teams, SharePoint, or similar platforms • Excellent written and verbal communication skills, with strong attention to detail • Continuous improvement mindset and ability to build repeatable launch processes