Accounting Technical Program Manager

🕒 September 23

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Guesty

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

Guesty is a technology company that specializes in providing an all-in-one platform for managing hospitality businesses. Their purpose-built software optimizes and automates various aspects of hospitality operations, enabling businesses to save time, maximize revenue, and enhance guest experiences. With extensive industry expertise and a dedicated team of engineers, Guesty aims to streamline operations and drive growth for its clients in the hospitality sector.

📋 Description

• Serve as the dedicated Subject Matter Expert for the Guesty Accounting Module • Guide Enterprise and Strategic customers through complex accounting workflows, owner statements, and end-of-month financial processes • Provide dedicated support during month-end closing cycles, including reconciliations, payouts, and statement generation • Analyze enterprise accounting setups to drive product adoption, streamline financial workflows, and improve retention • Partner with Customer Success Managers on strategic accounts to align technical and accounting excellence with client retention and account health goals • Lead complex consultations to translate property management accounting requirements into optimized Guesty Accounting Module configurations • Synthesize customer challenges, accounting feedback, and market requirements for Product and Engineering roadmap enhancements • Act as the primary escalation point for complex accounting, ledger, and reconciliation discrepancies • Lead internal enablement and training on feature releases, property management accounting best practices, and operational standards • Analyze account cohorts and product needs using data • Collaborate with cross-functional teams and advocate for enterprise financial requirements

🎯 Requirements

• Minimum of 4 years of technical experience within the SaaS software industry or in a technology-driven environment • Deep hands-on experience with trust accounting, property management accounting, or financial SaaS platforms • Demonstrated experience handling enterprise/strategic accounts during high-pressure financial cycles, such as month-end close • API literacy • Demonstrated problem-solving skills and creative thinking • Strong communication and presentation skills • Ability to work independently and collaborate with cross-functional teams • Deep functional knowledge of property management accounting, trust accounting, owner payout statements, ledgers, bank reconciliations, and month-end closing processes • Solid background navigating complex SaaS environments and mastering intricate technical use cases • Ability to analyze customer configurations and workflows to provide optimal, scalable solutions • Experience collaborating with Product organizations to provide feature feedback and advocate for roadmap releases • Ability to identify adoption gaps, improve customer setup, and collect product feedback • Ability to identify trends across account cohorts and use data to track evolving product needs • Proven ability to thrive in a fast-paced environment and adapt to changing tools, systems, and automations • Familiarity with the short-term rental market, OTA landscape, and property management software ecosystem is a bonus

🏖️ Benefits

• Full-time employment • Remote work for eligible candidates based in Canada or the United States • Hybrid schedule for candidates located in the New York area, with work from the New York office two days per week