Tax Research Representative – Seasonal

🕒 October 20

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

💰 Tax

👻 Ghost score 0%

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Provide professional written tax research support to H&R Block’s network of tax professionals through internal chat systems • Provide timely and accurate written responses to complex tax questions submitted through the online chat platform • Research and analyze federal, international, state, and local tax issues using tax research tools and internal knowledge bases • Troubleshoot tax-related scenarios involving individual, business, estate, and trust tax returns • Collaborate with team members and team leads to manage incoming chat volume and meet service expectations • Maintain accuracy, clarity, and professionalism in written communication • Stay current on tax-law, regulatory, and company-policy changes through ongoing training and continuous learning

🎯 Requirements

• Associate’s degree in a related field or the equivalent through a combination of education and related work experience • 1 year minimum related work experience • Strong tax-law knowledge and research skills • Previous customer service experience preferred • Ability to research and analyze federal, international, state, and local tax issues • Ability to troubleshoot individual, business, estate, and trust tax-return scenarios • High standards for accuracy, clarity, and professionalism in written communication • Ability to stay current on changes to tax laws, regulations, and company policies

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Ongoing training and continuous learning

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