Payments Analyst

🔥 16 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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• No salary listed.

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Hard Rock Digital

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

🎲 Gambling

🎮 Gaming

💰 $85M GROWTH EQUITY NON VC on 2023-03

Gambling • Gaming

Hard Rock Digital is the interactive gaming and sports-betting arm of Hard Rock International and the Seminole Tribe of Florida. It builds and operates the Hard Rock Bet sportsbook and online casino (available on mobile app and desktop) and Hard Rock Games social gaming apps, delivering sports betting, online casino (slots, table games, live casino) and casual/social gaming experiences tied to the Hard Rock entertainment brand. Hard Rock Digital serves as the exclusive vehicle for Hard Rock International and Seminole Gaming for interactive gaming and sports betting on a global basis.

📋 Description

• Protect customers and the business by handling potential fraud and disputes in the i-gaming space • Navigate and manage multiple online financial portals to obtain transactions in question • Review customers’ financial transaction histories, financial records, bank statements, and credit card statements • Validate and verify customer documentation when further verification is necessary • Perform in-depth account analysis to build cases to counter-dispute reversed transactions • Manage multiple jurisdictions of internal controls to ensure regulations are followed • Report into the Payments & Fraud team • Work efficiently in a high-volume, real-time environment

🎯 Requirements

• Previous work experience in Banking, payments, fraud, disputes, or i-Gaming industries is preferred • Knowledge of Location Compliance, Multi-Accounting and Financial Crime is preferred • Good investigation skills • Sound judgement and ability to review and interpret data and activity to make sound decisions • Knowledge of gambling and sports betting is an advantage • Analytical skill set with the ability to communicate • Strong interpersonal skills • Knowledge and understanding of the rules and regulations of the gaming industry • Ability to adapt to changing priorities and thrive in a fast-paced work environment • Experience troubleshooting and triaging complicated matters related to customer inquiries • Computer literacy with experience in MS Office applications • Ability to work flexible hours to mirror the sporting schedule

🏖️ Benefits

• Competitive pay and benefits • Potential Hybrid Scheduling • Start-up culture backed by a secure, global brand • Diverse and inclusive work environment • Equal opportunity employer

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