
51 - 200 employees
Founded 1983
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Cayenta is a provider of mission critical software solutions, serving various sectors including Public Sector, Healthcare, Utilities, and Private Sector. The company focuses on empowering its customers to deliver on their mission through effective software and services. With a considerable customer base and employee count, Cayenta is committed to building sustainable customer relationships and fostering a workplace that allows employees to realize their personal and professional dreams.
🕒 July 23
🌐 Canada, United States – Remote
💵 $60k - $85k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
👻 Ghost score 0%
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51 - 200 employees
Founded 1983
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Cayenta is a provider of mission critical software solutions, serving various sectors including Public Sector, Healthcare, Utilities, and Private Sector. The company focuses on empowering its customers to deliver on their mission through effective software and services. With a considerable customer base and employee count, Cayenta is committed to building sustainable customer relationships and fostering a workplace that allows employees to realize their personal and professional dreams.
• Work with colleagues and managers to proactively manage technology solutions for clients • Support existing and new clients by leading them through processes, resolving issues, and ensuring successful product use • Train users in system setup, administration, and maintenance • Perform business analysis including gap analysis, root cause analysis, business process reviews, documentation, and requirements elicitation • Understand client business processes and configure applications according to business needs and accepted best practices • Own user acceptance testing and change management processes • Create user documentation and complete handover documentation for support staff • Build client capabilities and identify opportunities to recommend additional products and services • Support Project Managers with engagement contracts, bottleneck escalation, and project progress updates • Deliver services efficiently to meet project milestones and optimize resource utilization • Provide subject matter expertise to R&D and operational groups using market trends, client needs, business practices, and industry best practices
• Experience in Business Analysis, working on ERP software specifically accounting and work management (or relevant education) • Exemplary customer service skills and willingness to be in a client-facing role • Problem-solving skills with the knowledge to support business leaders • Proficient in Office 365 • Willingness to travel up to 25% • Current, valid passport • Legally eligible to travel internationally, including passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean • Knowledge of WMS and Asset Management • Knowledge of Accounting and Financial Systems • Working Knowledge of SQL • Bachelor's degree in Information Systems, Accounting or combination of Information technology and Accounting/Finance/Payroll from an accredited institution (would make you stand out)
• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work • Travel opportunities as required
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