
10,000+ employees
Founded 1993
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.
🕒 January 21
🏈 Alabama, Alaska, +41 more states – Remote
💵 $17 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
👻 Ghost score 55%
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10,000+ employees
Founded 1993
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.
• Examine, research, and make decisions necessary to adjudicate telephone and written inquiries • Interpret contract benefits according to claims processing guidelines • Communicate claims processing system problems to appropriate personnel • Receive, organize, and use information regarding benefits, contract coverage, and policy decisions • Maintain professional external contacts with policyholders, service providers, agents, attorneys, and other carriers • Maintain professional internal contacts with peers, management, and support areas • Explain contract benefits accurately to policyholders, agents, and providers • Provide claim status updates to policyholders or providers • Answer calls according to company policy in a helpful, professional, and timely manner • Make outgoing calls to provide or obtain information • Document calls while in progress • Transfer calls to other departments as needed • Fully document policy files or imaging systems to maintain a clear audit trail • Participate in cross-training and group training sessions • Communicate with the Supervisor, Team Lead, and team members to ensure accurate responses and avoid duplicated efforts
• No explicit education, experience, certification, language, or work authorization requirements stated
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