Associate Account Manager

🕒 April 18

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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Hilb Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🤝 B2B

Insurance • B2B • Professional Services

Hilb Group is a leading insurance brokerage company that offers a comprehensive range of insurance products and services to various sectors including construction, healthcare, marine, real estate, and more. With a focus on both commercial and personal insurance solutions, Hilb Group specializes in employee benefits, HR consulting, and specialty programs tailored to different industries. The company prides itself on providing customized insurance solutions and maintaining strong local relationships while utilizing national resources. Hilb Group is known for its emphasis on innovative resources, values-driven culture, and creating long-lasting partnerships with agency partners. Serving all 50 states, Hilb Group aims to protect businesses and families with a wide array of insurance offerings.

📋 Description

• Assist with personal lines needs for the region, as needed • Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts • Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes • Prepare and issue certificates of insurance, binders, and endorsements • Process policy changes, renewals, and cancellations in agency management systems • Gather underwriting information and application materials • Maintain accurate client files in accordance with agency procedures • Ensure documentation meets regulatory and carrier standards • Support internal quality control processes • Assist with submission preparation and carrier follow-up • Track renewal timelines and ensure documentation is processed • Review policies for accuracy and request corrections

🎯 Requirements

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred • 0–2 years of experience in insurance, customer service, or administrative support • Commercial insurance exposure preferred • Property & Casualty Insurance License required or ability to obtain within a specified timeframe • Strong organizational skills and attention to detail • Excellent written and verbal communication skills • Ability to manage multiple priorities and deadlines • Proficiency in Microsoft Office; agency management systems preferred

🏖️ Benefits

• Company Paid Life Insurance • Long-Term and Short-Term Disability • Medical, Dental, Vision and FSA/HSA plans • 401(k) with company match • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits • Generous PTO • An awesome team of professionals!