Bilingual Automotive Service Advisor

🕒 January 21

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Holman

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5001 - 10000 employees

Holman offers a unique set of complementary services that address your changing needs. From fleet management, upfitting, vehicle accessories, vehicle sales, insurance, investing in the future of mobility, or all the above, we listen, we think, and we create solutions just for you.

📋 Description

• Provide accurate documentation on all maintenance and repair events. • Verify that all repair and maintenance work is necessary and done at a fair price. • Negotiate repairs when appropriate and document all instances where a cost savings is realized. • Ensure appropriate preventative maintenance schedule is followed. • Maintain monthly performance goals at or above the established goal. • Offers assistance willingly and makes a positive contribution to morale. • Respond positively to change, remains calm and professional under pressure and accept constructive criticism positively. • Maintains a professional image and demeanor.

🎯 Requirements

• Valid mechanic’s license 310S or 310T • 5+ year’s technical automotive experience • 5+ year’s relevant experience in a contact center setting (Asset) • Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset) • Proficient in MS Office Programs specifically Outlook, Word, Excel, and PowerPoint. (Asset) • Bilingual (English/French) a must • ASE certification or willing to obtain within established timeline set by ARI

🏖️ Benefits

• competitive pay and bonus • health, dental and life insurance • 100% tuition reimbursement based on grade performance • Group RRSP • on the job training and development • much more