Bilingual Automotive Service Advisor

🕒 January 21

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Holman

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

🏭 Manufacturing

Insurance • Consulting • Manufacturing

Holman is a company that provides a unique set of complementary services related to the automotive industry. They specialize in fleet management, upfitting, vehicle sales, parts and logistics, and insurance solutions. Holman also engages in growth ventures that invest in the future of mobility, listening to customer needs and creating tailored solutions.

📋 Description

• Collaborate with internal teams and provide technical support based on real-world automotive mechanical experience • Assess the necessity, scope, and accuracy of recommended repairs using industry standards and hands-on experience • Ensure repair and maintenance work is performed appropriately and priced fairly • Identify cost-saving opportunities through technical review and negotiate repairs when appropriate • Document all realized savings • Ensure preventative maintenance schedules are technically sound and consistently followed • Maintain individual performance metrics at or above established goals • Contribute positively to team morale and demonstrate professionalism • Adapt to operational changes while remaining calm, professional, and solution-focused • Maintain a professional image, strong work ethic, and accountability in a fully remote environment

🎯 Requirements

• Must have 5+ years of hands-on experience in Automotive or Truck Mechanic • Valid mechanic’s license 310S or 310T • 5+ years of hands-on experience in automotive or truck repair • Bilingual (English/French) required • 5+ years relevant experience in a contact center setting (Asset) • Post-Secondary Education (i.e. College diploma, Certificate, or Apprenticeship) (Asset) • Proficient in MS Office Programs specifically Outlook, Word, Excel, and PowerPoint (Asset) • ASE certification or willing to obtain within established timeline set by ARI • Must be flexible to work between 6:00am and 10:00pm • Ability to maintain performance metrics at or above established goals • Ability to adapt to operational changes and remain calm, professional, and solution-focused under pressure

🏖️ Benefits

• competitive pay and bonus • health, dental and life insurance • 100% tuition reimbursement based on grade performance • Group RRSP • on the job training and development • flexible working from home in a fully remote Call Center • rewarding careers and better lives for employees and their families • accommodations throughout the interview process • welcoming, inclusive and barrier-free workplace