Family Support Specialist

🕒 September 25

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $23 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Holon Health

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

🏥 Healthcare

☁️ SaaS

💰 $200k Pre seed on 2023-11

Healthcare • SaaS

Holon Health is a healthcare provider focused on accessible, low-to-no-cost care and recovery support for people living with substance use disorder and related mental health concerns. They offer primary care, telehealth appointments, prescriptions, peer and recovery coaching, and 24/7 support through their Holon Vibe app, which also uses contingency management rewards for engagement. Holon serves clients directly and partners with courts, community organizations, health plans, and providers; their services are covered by Medicaid, Medicare, and most marketplace plans.

📋 Description

• Partner with caregivers as a peer, using lived experience to build trust and offer hope • Drive family engagement in the program • Help families get started, keep appointments, and use the Holon Vibe app • Reinforce caregiver curriculum and support communication and problem-solving skills • Help caregivers navigate and advocate across schools, courts, child welfare, community resources, and behavioral-health providers • Help caregivers identify natural supports and set family goals within the care plan • Coordinate with the Holon care team, primary care provider, and case manager • Flag concerns early and keep the family at the center of the plan • Record participation and progress in the platform • Uphold guardian consent, youth privacy, and compliance rules regarding voluntary participation, engagement-based rewards, and no inducements

🎯 Requirements

• Lived experience as a biological, adoptive, foster, or authorized relative caregiver of a child or youth with emotional, behavioral, mental health, substance use, or developmental challenges • 18 or older • High school diploma or GED • Tennessee Certified Family Support Specialist (CFSS), held, or eligibility and willingness to obtain within 12 months of hire • A National Federation of Families Certified Family Peer Specialist (CFPS) credential is accepted as equivalent • At least 12 months within the past 10 years of paid or volunteer experience supporting families or navigating child-serving systems • Willingness to work under the supervision of a licensed mental health professional • Completion of an approved evidence-based family education program, 90 days of role experience, and Family Support Specialist Competency Training within 365 days for the CFSS path • Comfort with telehealth, smartphone apps, and basic digital documentation • Tennessee residency • Reliable transportation and ability to make occasional community or field visits • Ability to pass background checks required to work with minors and families • Strong boundaries and cultural humility • Commitment to family voice and choice

🏖️ Benefits

• Unlimited PTO • Remote-first culture with connection baked in • Health, dental, vision, life, and disability benefits • 401(k) with company match • Space for self-care • Room to grow in a high-impact, mission-driven startup