Director, Services Licensing

🕒 October 6

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Lead enterprise-wide licensing, permitting, regulatory compliance, and field licensing strategy for Home Services • Establish the vision, operating model, and governance framework for licensing and compliance • Develop and execute long-term licensing and compliance strategies • Oversee licensing operations and manage regulatory risk • Lead licensing administration, permit compliance, field licensing support, audits, and regulatory readiness • Serve as primary liaison with regulatory agencies, internal business partners, and service providers • Own licensing and certification programs supporting Home Services operations • Direct jurisdictional research and market-entry evaluations for new programs, services, and geographic expansion • Lead audit programs, risk assessments, quality reviews, and compliance scorecards • Monitor compliance performance and implement corrective action plans • Develop enterprise reporting processes for maintenance, audit performance, and compliance trends • Oversee service provider licensing validation, qualification, and ongoing compliance monitoring • Direct field compliance programs, inspections, audits, provider reviews, and regulatory assessments • Develop enterprise licensing and regulatory compliance strategy, governance structures, and performance metrics • Identify emerging regulatory risks, industry trends, and legislative changes • Partner with Services Operations, Legal, Government Relations, Merchandising, Field Leadership, and Service Provider Management • Drive process redesign, automation, data analytics, and AI-enabled solutions • Lead managers and associates responsible for licensing operations, compliance administration, audits, and field compliance • Establish goals, performance expectations, development plans, succession plans, and talent development strategies • Manage organizational design, staffing, budget, and talent planning

🎯 Requirements

• 8+ years of progressive leadership experience in licensing, compliance, operations, regulatory affairs, risk management, or related functions • 5+ years leading managers and large-scale operational teams • Experience interpreting and applying regulatory requirements across multiple jurisdictions • Experience with licensing, permitting, code compliance, contractor qualification, or service provider compliance programs • Knowledge of home improvement, construction, trade licensing, retail services, or regulated operational environments • Strong background in process improvement, automation, analytics, and compliance governance • Demonstrated experience influencing senior executives and leading enterprise-wide initiatives • Knowledge of multi-state regulatory requirements • Experience leading teams and influencing cross-functional stakeholders • Minimum education: high school diploma and/or GED • Bachelor's degree in a related field preferred • Minimum 5 years of work experience • Minimum 5+ years of previous leadership experience • Certifications: None

🏖️ Benefits

• Full-time employment • Virtual/multi-site work arrangement • Overnight travel typically required more than 50% of the time