Customer Support Specialist

Job not on LinkedIn

🕒 6 days ago

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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homewise GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏠 Real Estate

👥 B2C

Real Estate • B2C

homewise GmbH is a German property management company (Hausverwaltung) providing professional management services for residential and commercial properties, specializing in objects up to about 50 units. The company offers Mietverwaltung (rental management), Sondereigentumsverwaltung, and WEG-Verwaltung (condominium administration), plus tenant placement, accounting, maintenance coordination, and an owner portal for transparent financial oversight. homewise operates in many German cities, serves private, commercial and public-sector clients, emphasizes clear pricing, no minimum contract terms, and is highly rated on Trustpilot and Google.

📋 Description

• Manage and support your own growing portfolio of customers • Take direct responsibility for customers and their properties • Damage management: Receive reports and commission tradespeople • Tenant management: Receive and process inquiries • Manage new rentals • Process property owners’ requests • Develop expertise in property management • Work accurately in the company’s internal system and document processes thoroughly • Think and act with a strong customer focus • No sales or business development responsibilities

🎯 Requirements

• Strong communication skills in German (fluent written and spoken) • Confident PC skills and proficient use of the internet • Ideally, experience in telephone-based support and/or the property industry • Career changers are welcome, provided they have completed commercial training or hold a relevant degree • Strong willingness to learn and a high level of commitment

🏖️ Benefits

• Fixed working hours, Monday to Friday, from 8:00 a.m. to 5:00 p.m. • Attractive fixed salary • Excellent development and career advancement opportunities • Job security and a permanent employment contract • Up-to-date technology – you will receive a new or like-new laptop and accessories • Buddy programme – to make your start easier and more enjoyable, you will be paired with a colleague as your personal point of contact • Friendly and collaborative atmosphere among colleagues • Cross-functional collaboration and open communication • Direct collaboration with department heads and managing directors • Remote working option: We offer a flexible work environment that allows you to work from anywhere and optimise your work-life balance