Intake Consultant

Job not on LinkedIn

🔥 41 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

Where this job comes from

Posted on Homewood Health's careers page ↗Homewood Health's careers page, not through a job board

First seen by Remote Rocketship 41 minutes ago

Still open on Homewood Health's site. Checked 22 minutes ago.

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Logo of Homewood Health

Homewood Health

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Respond to phone calls, email and web requests for client inquiries relating to Homewood’s treatment facilities or clinics • Provide information about programs and services available at Homewood Health Center and across the Homewood Continuum • Conduct telephone screenings to assess interest in proceeding with the admission process • Ensure patients have a funding source enabling access to inpatient services • Create and maintain electronic client records and demographic information using PASport and Salesforce • Organize client appointments with HHC Intake Specialists in a shared calendar • Share leads with the Treatment Consultant Team • Collaborate with colleagues to deliver seamless services and programs to patients and clients

🎯 Requirements

• Bachelor’s degree in Psychology, Social Work, Humanities, Counselling or related field • Two to five years of experience in a social service environment with direct client contact • Clinical understanding of Mental Health and Addiction • Exceptional customer service delivery and accountability • Ability to work independently and contribute actively to team objectives • Strong sense of initiative and comfort with change, new ideas and methods • Excellent verbal and written communication skills • Strong detail orientation, organizational and time management skills • Proficiency with Microsoft Word, Excel and PowerPoint

🏖️ Benefits

• Full-time schedule, Sunday to Thursday, 10am to 6pm • Equal opportunity employment • Employment accessibility, diversity, equity and inclusion commitment • Supportive colleagues and collaborative team environment • Continuous learning culture

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