Learning and Development Specialist

🕒 November 3

🗽 New York – Remote

🗽 New York – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 10 days.
• Jobs at this company usually fill in 83 days.
• 192 open roles for a team of 61.

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Hone Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare • Healthcare Insurance • Telecommunications

Hone Health is a telehealth company focused on men's health, specifically addressing issues such as low testosterone and related conditions. It provides telemedicine consultations and personalized treatment plans, primarily offering testosterone replacement therapy and other hormone-related treatments. Hone Health aims to improve men's overall well-being through accessible and convenient healthcare solutions.

📋 Description

• Own the care team training program end to end, including strategy, new-hire training, practice, assessments, and continuous improvement • Track each new hire’s ramp progress and identify who is on track and where gaps exist • Use quality audits, performance data, and manager feedback to identify training gaps and build corrective training • Keep training current as treatments, services, and workflows change • Collaborate with Pharmacy Ops, Clinical, QA, care team leaders, and subject matter experts to maintain accurate content • Ensure training is ready to run when the business needs a class • Initially own all training responsibilities, with potential expansion into company-wide training and leading a team of trainers

🎯 Requirements

• Record of owning a program end to end, from strategy through delivery and improvement • Experience designing and running training for a high-volume support or care team, preferably in healthcare or telemedicine • Experience using performance or quality data to identify gaps and measure training effectiveness • Strong presentation, communication, and facilitation skills • Ability to handle challenging situations with patience and professionalism • Strong organizational skills and ability to manage multiple projects and deadlines • Familiarity with learning management systems and training tools • Finalists must complete a short case study and present it to the team • Resume and cover letter required for application

🏖️ Benefits

• A remote-first work environment • Competitive compensation and equity options • Health, dental, and vision insurance coverage • Short-term disability and basic life coverage • Flexible Spending Accounts (FSAs) • Lifestyle Spending Accounts (LSAs) • Federal holidays • Uncapped time off for exempt employees • Budget for technology tools needed, including laptop, monitor, and/or special software • Company-sponsored activities, both virtual and in-person • Waived membership fees for team members utilizing Hone products

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