Care Solutions Consultant

🕒 May 26

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Honor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Honor is a leader in the world's largest home care network with a highly advanced care platform. The company is revolutionizing the way society cares for older adults, providing them, their families, and Care Professionals with innovative support. Honor aims to expand the world's capacity to care by addressing the challenges of a growing aging population, enabling older adults to age at home on their own terms. Through its flagship brand, Home Instead, and the Honor Care Network, the company operates globally, offering solutions to ensure professional and high-quality home care services. Honor develops technologies that professionalize care providers, enhance relationships between clients and caregivers, and streamline care operations, creating a better aging experience for everyone.

📋 Description

• Manage a steady flow of inbound and outbound calls with potential clients and their families. • Listen deeply to client needs and match them to the right care solutions. • Clearly communicate our services, ask for commitment, and schedule follow-up consultations. • Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards. • Use CRM tools such as Salesforce or others to track activity and follow up consistently.

🎯 Requirements

• You bring 3+ years of phone-based sales or customer service experience (inbound and outbound). • Bachelor’s degree or equivalent professional experience required. • Experience in a high-volume call center environment. • You thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives. • You’re an empathetic communicator who can balance compassion with confident sales execution. • You have experience working remotely, managing your time effectively, and staying connected to a virtual team. • Experience in home care, healthcare, or senior services is a strong plus.

🏖️ Benefits

• Honor offers equity and 401K with up to a 4% match. • We provide medical, dental and vision coverage including a zero cost plan for employees. • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. • We offer a generous time off program. • Employee Assistance Program.