Learning and Development Lead

🕒 September 11

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Honor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Honor is a leader in the world's largest home care network with a highly advanced care platform. The company is revolutionizing the way society cares for older adults, providing them, their families, and Care Professionals with innovative support. Honor aims to expand the world's capacity to care by addressing the challenges of a growing aging population, enabling older adults to age at home on their own terms. Through its flagship brand, Home Instead, and the Honor Care Network, the company operates globally, offering solutions to ensure professional and high-quality home care services. Honor develops technologies that professionalize care providers, enhance relationships between clients and caregivers, and streamline care operations, creating a better aging experience for everyone.

📋 Description

• Develop and own the overall learning and development training strategy for the franchise network • Design, build, implement, measure, and manage training programs, materials, content, and resources • Own the end-to-end learning lifecycle for tools, processes, and validated pilots deployed to the franchise network • Partner with subject matter experts to extract knowledge, structure learning content, and manage production timelines • Select learning formats, scope, length, and sequencing based on audience, complexity, adoption requirements, and adult learning principles • Design and produce onboarding materials, educational modules, reference guides, quick-start documentation, facilitator guides, and other learning assets • Lead virtual or in-person training sessions and certify trainers for train-the-trainer programs • Manage LMS content, including publication, accessibility, updates, and retirement • Collaborate with IT and Finance to manage the LMS vendor, Activated Insights • Define and measure training effectiveness using completion rates, knowledge assessments, behavioral adoption metrics, and qualitative feedback • Analyze training data and feedback to improve content • Manage learning workstreams with project plans, timelines, milestones, dependencies, and stakeholders • Communicate project status, risks, and blockers proactively • Support broader NIO initiatives including pilot coordination, vendor management, change management, and stakeholder communication

🎯 Requirements

• 5+ years of experience in learning and development, instructional design, or training program management • Experience with LMS platforms and content authoring tools • Experience in healthcare, franchising, or multi-unit operations is desirable • Ability to work during general company working hours • Bachelor’s or master’s degree in instructional design, education, organizational development, or related field is preferred

🏖️ Benefits

• Flexible start and stop times based on geographical location • Occasional travel for key quarterly, semi-annual, and annual events including regional meetings and franchise owner conferences