Solutions Engineer

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🕒 May 15

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HostPapa

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

☁️ SaaS

🌐 Web 3

🛍️ eCommerce

SaaS • Web 3 • eCommerce

HostPapa is a web hosting company that provides a variety of hosting solutions including shared web hosting, WordPress hosting, VPS hosting, and reseller hosting. They also offer additional services such as domain registration, website building tools, business email services, and security features like SSL certificates. HostPapa prides itself on its 24/7 award-winning customer support available globally, ensuring that customers receive assistance in their preferred language and timezone. With a focus on small businesses, HostPapa aims to empower customers to achieve their online goals with reliable and high-performance hosting services.

📋 Description

• Gather, analyze, and document partner business and technical requirements across integrations, migrations, reporting, and platform configurations • Evaluate partner technical environments and recommend scalable, efficient solution approaches • Lead technical discovery sessions, solution design discussions, proof of concepts, and implementation planning • Support API integrations, email and web services implementations, migrations, and onboarding activities • Collaborate with Product, Engineering, Operations, Support, and Project teams to align scope, dependencies, timelines, and technical requirements • Translate partner needs into technical tasks, project plans, and implementation documentation • Deliver technical presentations, walkthroughs, demonstrations, and enablement sessions for partners and stakeholders • Provide guidance on solution architecture, integrations, implementation strategies, and technical issue resolution • Support ongoing partner relationships by troubleshooting technical and operational challenges as needed • Stay informed on relevant technologies, products, hosting platforms, and industry trends • Support other tasks or projects as assigned to meet team and business needs

🎯 Requirements

• Experience working in Solutions Engineering, Technical Consulting, Sales Engineering, Technical Account Management, or similar customer-facing technical roles • Strong understanding of technical solution design, integrations, implementation planning, and systems analysis • Experience working with APIs, web services, migrations, onboarding projects, or platform implementations • Ability to manage technical discussions with both technical and non-technical stakeholders • Strong communication, documentation, presentation, and relationship-building skills • Analytical and problem-solving mindset with strong organizational skills • Familiarity with hosting, telecommunications, cloud services, email platforms, or web services environments is considered a strong plus • Comfortable managing multiple projects, stakeholders, and technical priorities simultaneously • Ability to quickly learn new technologies, systems, and partner environments • Willingness to travel occasionally for partner discovery, implementation, or enablement activities when required

🏖️ Benefits

• Work from anywhere - this is a remote opportunity • A competitive salary that values you and your unique skill sets • Career advancement & professional development opportunities to help you reach your full potential • Flexible work arrangements to support work/life balance