Product Manager, Applied AI

🕒 Yesterday

🇺🇸 United States – Remote

💵 $141.7k - $222k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Housecall Pro

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Housecall Pro is a business management software for home service professionals, providing tools for scheduling, dispatching, invoicing, payment collection, and more. It is designed to improve efficiency and profitability for companies in industries such as HVAC, plumbing, electrical, and other home service sectors. The software includes features like QuickBooks integration, enhanced reporting, customer management, and mobile accessibility, and is trusted by thousands of businesses to automate and streamline their operations.

📋 Description

• Define and influence product direction and priorities for applied AI experiences based on Pro workflows, customer research, product insights, emerging AI capabilities, and business goals • Own AI-powered product experiences from discovery and prototyping through launch, measurement, and continuous improvement • Design and develop experiences across conversational interfaces, intelligent agents, workflow logic, tools, and integrations • Create working prototypes and contribute directly to product implementation when appropriate • Develop reusable AI capabilities adaptable to different business contexts, preferences, permissions, and workflows • Partner with Product Managers and domain teams to translate workflows and agent capabilities into cohesive conversational and AI-powered experiences • Establish intuitive and trustworthy AI interactions, including context management, autonomy, confirmations, transparent actions, human handoffs, and error recovery • Collaborate with Engineering and domain teams on product requirements and quality standards for AI behavior, evaluations, reliability, latency, cost, and safety • Measure product effectiveness through adoption, task completion, interaction quality, workflow efficiency, and business impact • Evaluate emerging AI models, technologies, and product patterns to identify opportunities and influence product practices across teams

🎯 Requirements

• Experience owning and delivering complex, customer-facing software products from discovery through launch and continuous improvement • Demonstrated experience developing and shipping AI-powered products, including conversational AI, AI agents, workflow automation, or similarly complex AI applications • Hands-on experience developing functional prototypes or translating technical concepts into working product experiences • Ability to collaborate closely with Engineering on integrations and technical tradeoffs • Understanding of large language models (LLMs), including capabilities, limitations, behavior design, evaluation methods, and practical applications • Experience developing configurable products or reusable capabilities supporting diverse customer needs, business rules, permissions, and workflows • Experience influencing cross-functional product decisions and translating customer insights and product data into measurable business outcomes • Knowledge of product strategy, agile development methodologies, UX best practices, and data-driven product decision-making • Experience leveraging AI tools and automation to improve workflows, execution efficiency, product quality, or team outcomes • Bachelor's degree in a related field or equivalent work experience • Strong product judgment and ability to balance customer needs, technical feasibility, and business impact • Hands-on, experimental approach to problem-solving • Ability to influence and align cross-functional teams without direct authority • Strong communication and stakeholder management skills • Strong interaction design instincts • Intellectual curiosity and enthusiasm for emerging AI technologies • Ability to adapt to changing priorities and thrive in ambiguity

🏖️ Benefits

• Medical, dental, vision, life, and disability insurance • 401(k) • Paid holidays • Flexible, take-it-as-you-need-it paid time off • Equity in a rapidly growing startup • Monthly tech reimbursements • Employee assistance program • Flexible time off • Paid parental leave

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