Account Coordinator – Team Lead

🕒 October 4

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $60k - $75k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Health Plans, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1981

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Health Plans, Inc. (HPI) is a leading national third-party administrator (TPA) that specializes in self-funding solutions for employers and benefits brokers. HPI offers innovative health plan designs, including Consumer-Driven Health Plans (CDHP) and reference-based pricing, tailored to meet the unique needs of individual markets. With a commitment to providing advanced analytics and customized solutions, HPI aims to put employers in control of their healthcare costs while enhancing the member experience.

📋 Description

• Assist the Vice President of Client Services, Director of Client Services, and Account Managers with plan implementation for new clients • Assist with overall servicing of account issues for existing clients and brokers • Coordinate implementation of new groups • Produce and compile educational materials • Resolve claims and service issues • Provide administrative support to the Client Services department • Communicate plan design changes, renewal changes, and other relevant information to internal staff • Supervise and train the Account Coordinator team • Assign projects to the Account Coordinator team • Report escalations with the Director and Vice President of Client Services • Identify areas of opportunity and concern with the team • Track PTO and maintain a PTO tracker • Coordinate PTO approvals for Client Services staff, including Account Executives, Account Managers, and Account Coordinators • Serve as the in-house client contact when the Account Manager and Client Service Representative are unavailable

🎯 Requirements

• High School Diploma or equivalent • Two or more years’ related work experience • Flexible schedule in order to participate in employee benefit fairs as requested • Must be able to travel within the New England area as required to participate in employee benefit fairs • Ability to coordinate with management as effectively as with subordinates • Ability to multitask efficiently and accurately • Ability to prioritize and multitask effectively • Communicates effectively, both verbally and in writing • Ability to work both independently and as a member of the team • Ability to anticipate and understand systems interactions • Must be detailed, analytical and accurate • Recognize the need for follow-thru and follow-up • Ability to work within specified timeframe and meet deadlines • Recognize and maintain confidentiality of work materials as appropriate • Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint • Experience in healthcare industry a plus

🏖️ Benefits

• Flexible schedule to participate in employee benefit fairs • 100% remote work option • Reasonable accommodations for qualified individuals with disabilities • EEO – M/F/D/V employer