
1001 - 5000 employees
Founded 2017
đ€ B2B
đ€ Artificial Intelligence
đ Social Impact
B2B âą Artificial Intelligence âą Social Impact
Hugo is a business process outsourcing (BPO) company that specializes in digital and AI-powered operations, omnichannel customer support, and trust & safety services for large technology and media companies. Founded in 2017 and employing thousands across Africa and other regions, Hugo focuses on hiring and training university-educated African youth, providing workforce development and career growth through programs like Hugo Academy while delivering enterprise-grade customer experience solutions. The company emphasizes social impact by expanding access to meaningful digital-economy jobs across the continent.
đ May 26
Senior Manager in Workforce Management at Hugo, leading remote workforce planning and optimization. Fostering operational excellence in a global BPO environment focused on African talent.