Senior Content Designer

🕒 October 22

🇺🇸 United States – Remote

💵 $86.3k - $118.7k / year

⏰ Full Time

🟠 Senior

✍️ Content Marketing Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Humana

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1961

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.

📋 Description

• Drive content design for features and journeys using research, analytics, and content assessments • Translate research, stakeholder, and journey insights into clear, actionable digital experiences • Plan and execute content across the product lifecycle, including creation, review, approval, and QA • Simplify complex, regulated healthcare information across UI, microcopy, and multi-channel experiences • Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy • Partner with product management, product design, research, engineering, legal, and compliance • Apply and contribute to guidelines, standards, and tools • Drive optimization using analytics, VOC data, and testing • Own content across features or product areas from discovery through optimization • Influence product decisions through content design, research insights, and human-centered design • Contribute to content systems, information architecture, guidelines, and reusable patterns • Improve content quality, clarity, and consistency • Support continuous improvement through measurement, testing, and iteration • Report to the Director of Content Development

🎯 Requirements

• 5+ years in content design, UX writing, or content strategy • Experience owning content from discovery through delivery and iteration • Strong writing and editing skills • Ability to simplify complex or regulated information • Experience conducting content audits and research • Experience developing data-informed content strategies • Solid understanding of information architecture • Knowledge of content structures, including taxonomies and models • Understanding of findability • Familiarity with accessibility and brand/style standards • Proven cross-functional collaboration • Portfolio demonstrating end-to-end work and measurable impact • Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information • Home internet service with at least 25 Mbps download and 10 Mbps upload speed

🏖️ Benefits

• Bonus incentive plan based upon company and/or individual performance • Medical benefits • Dental benefits • Vision benefits • 401(k) retirement savings plan • Paid time off • Company holidays • Personal holidays • Paid parental leave • Paid caregiver leave • Short-term disability • Long-term disability • Life insurance • Personal wellness support • Smart healthcare decision support • Remote work arrangement • Occasional travel to Humana offices for training or meetings

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