Director of Commercial Performance Optimization

🔥 12 hours ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $142.5k - $190k / year

⏰ Full Time

🔴 Lead

📈 Performance Marketing

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This company has sponsored H1B visas in the past.

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

🛒 Retail

Food & Beverage • Travel • Retail

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Diagnose commercial performance challenges across underperforming and at-risk hotels in the Americas • Implement targeted strategies to accelerate revenue growth and restore commercial health • Identify business development opportunities and reset sales deployment • Enhance property-level sales execution to drive sustainable topline improvements • Partner with hotel teams, Sales, Marketing, and Revenue leaders to develop integrated, data-driven sales recovery plans • Develop customized commercial recovery strategies based on market conditions, customer segments, comp set analysis, and demand potential • Recalibrate property sales efforts toward high-value segments and accounts with immediate revenue potential • Evaluate sales deployment, account management, and market coverage to optimize team productivity • Align strategies with pricing, positioning, and promotional plans in partnership with Revenue, Marketing, and HSF • Advise hotel leadership and ownership using data-driven insights and accountable action plans • Champion commercial leaders and foster a high-performance culture • Conduct topline revenue diagnostics and monitor KPIs to identify gaps, trends, and opportunities • Support reforecasting and pipeline planning • Establish measurable short-term goals and track ROI of sales initiatives • Articulate the Hyatt value proposition to owners/operators and accelerate commercial performance of underperforming assets

🎯 Requirements

• 10+ years of experience in the same field, industry, or another equivalent business/function role • Bachelor’s degree in Business, Hospitality, Finance, or a related field required • Experience with market intelligence, strategic targeting, and professional selling practices • Understanding of negotiated transient and group segments • Experience prospecting and converting new business • Experience partnering with hotel teams to execute property-specific commercial goals • Understanding of sales systems, hotel operations, and turnaround strategy • Ability to use data, sales tools, and lead generation platforms • Ability to develop data-driven sales recovery plans • Ability to engage with on-property and regional stakeholders • Results-driven approach and strong communication skills

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription • Discount at the on-site fitness center • Global family assistance policy with paid time off following the birth or adoption of a child • Financial assistance for adoption • Paid Time Off • Medical • Dental • Vision • 401K with company match • Annual bonus eligibility

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