National Sales Account Lead

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Hyatt

WebsiteLinkedInAll Job Openings

10,000+ employees

👥 B2C

🛒 Retail

B2C • Retail • Hospitality

Hyatt is a global hospitality company that operates a range of hotels, resorts, and vacation properties. Known for its commitment to providing exceptional guest experiences, Hyatt offers various accommodation options, from luxury to more affordable stays. The company also focuses on sustainability and community engagement, ensuring responsible business practices in the hospitality sector.

📋 Description

• Develop, document, and maintain robust account intelligence within Hyatt’s CRM. • Educate buyers on Hyatt’s brands and values to build preference and loyalty between organizations. • Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt’s presence in customer travel programs. • Ensure managed accounts include Hyatt in all group sourcing requests. • Identify and capture share-shift business opportunities for current, new, and focus hotels. • Support collaborative communication between hoteliers and customers to negotiate and win business. • Champion company initiatives and priorities with customers as appropriate. • Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales. • Stay current on market conditions, forecasts, and trends, and use insights proactively to drive sales. • Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment. • Elevate the voice of the customer within Hyatt.

🎯 Requirements

• Must be based in Canada • Minimum 5 years of hotel sales, hospitality sales, account management, or related commercial experience • Strong sales knowledge and business development experience across transient and group segments • Strong communication, presentation, and relationship-building skills • Detailed organization skills with experience managing a high-volume portfolio of accounts and/or segments • Proficiency in Microsoft Office Suite • Experience with CRM and/or database management tools • Knowledge of customer sourcing and booking tools such as Cvent, Cvent Transient, HopSkip, Concur, GetThere, or similar platforms • Experience with industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, or similar platforms

🏖️ Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally • Flexible work schedule • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption • Paid Time Off, Medical, Dental, Vision, 401K with company match