National Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $119.5k - $142.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Logo of Refresco

Refresco

10,000+ employees

Founded 1999

🤝 B2B

🛒 Retail

💰 $432.8M Debt Financing - Refresco on 2024-07

B2B • Retail

Refresco is a global independent bottler and contract manufacturer of beverages, producing soft drinks, juices, water, energy drinks and other liquid beverages for retailers, branded companies and private-label customers. It operates large bottling plants and provides formulation, filling, packaging and logistics services to grocery chains and brand owners, focusing on high-volume manufacturing and supply-chain support across multiple markets.

📋 Description

• Work as part of a highly motivated, dynamic sales team to drive the organization's sales initiatives. • Serve as primary customer contact for technical and business issues related to assigned or potential customers. • Always partner with customers whose brands we have the capability to make today and who are strategic fits on a capacity basis. • Develop a ‘hit list’ of potential innovative products that meet those needs. • Develop synergies that capture critical data that can be shared with the broader retail sales team. • Interface with all appropriate internal functions to work through the onboarding process for new items or expanded categories. • Validate the ongoing execution of supply chain processes by interfacing with external customers and the internal supply chain team. • Ensure proper strategies for planning and inventories of raw materials and finished goods. • Work with the Demand planning and CPFR teams on forecast validation to ensure we achieve our internal requirements and collaborate with customer replenishment teams as needed. • Provide ongoing analysis regarding customer performance to the prior year, plan, and current forecast where applicable. • Work with the retail sales team to prepare weekly, monthly, quarterly, and annual sales projections and assist in forming the annual sales budget. • Review Key Performance Indicators and provide feedback or corrective action recommendations as required. • Establish, develop, and maintain business relationships with current and prospective customers. • Research sources for developing prospective customers and gather critical information to help determine their potential. • Take an active role in understanding essential requirements and legal terminology for developing customer supply agreements. • Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics, and technical services as required. • Expedite the resolution of customer problems, working cooperatively with internal and external team members as required. • Working collectively with our team, help develop a competitive landscape summary that identifies advantages and potential gaps that, if closed, would increase sales. • Analyze historical and current shipment data and develop strategies to improve business planning. • Identify market trends within the total category to remain current with developments. • Develop and maintain positive relationships with customers to gain trust and understanding. • Take the lead in budgeting and forecasting, including variance analysis. • Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities, and potential for new products or sales opportunities.

🎯 Requirements

• Bachelor’s degree in business or a related field is preferred. • Five (5) or more years of progressive commercial experience working with a CPG company or retailer is required. • Experience and knowledge of supply chain and manufacturing operations are required. • Private Label experience required. • Outstanding sales and negotiation skills. • Must demonstrate excellent problem-solving ability and be results-oriented. • Be able to work independently and within a team environment, possessing excellent communication skills. • Excellent organizational, time, and project management skills. • Curiosity—Ability to analyze and understand financial information related to costing, operations, P&L modeling, and forecasting. • Ability to travel for on-site customer and team meetings as required. Travel requirements will average 25%—40% of the time; however, they may exceed 50% at times.

🏖️ Benefits

• Medical/Dental/Vision Insurance • Life and AD&D Insurance • Short-term disability and long-term disability • RSP Match • 3 Weeks of Vacation (Pro-rated when starting) • 5 Paid Sick Days & 2 Paid Floater days • Well-being Benefit Discount and Total Reward Programs

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