Senior Web Producer

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🍿 Producer

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Logo of Hyland

Hyland

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Manage end-to-end production and publication of web pages, landing pages, campaign experiences, product content, customer stories, forms, and related digital content • Translate approved briefs, copy, creative assets, and business requirements into structured web experiences using established templates and components • Develop production plans, coordinate dependencies, and manage web deliverables through review, approval, publication, and post-launch validation • Build and update complex web pages within the content management system according to publishing processes, brand standards, and digital governance requirements • Perform quality assurance testing across supported devices and browsers, including content, links, layout, forms, metadata, accessibility, and responsive behavior • Apply SEO, accessibility, analytics, privacy, and content-governance practices throughout production • Collaborate with marketing, creative, product marketing, communications, SEO, analytics, and development teams • Coordinate web production for campaign launches, website releases, content migrations, localization workflows, and time-sensitive updates • Analyze website data and stakeholder feedback to recommend improvements to content quality, usability, conversion performance, and production processes • Identify and resolve moderately complex publishing issues and coordinate escalation of technical defects to development teams • Mentor, coach, train, and provide feedback to team members • Maintain production schedules, documentation, content inventories, status updates, and launch records

🎯 Requirements

• Bachelor's degree or equivalent experience • 5 or more years of experience in web production, web content management, digital marketing, or a related field • Strong experience using an enterprise or component-based content management system • Strong understanding of website structure, page templates, components, metadata, forms, and responsive design • Working knowledge of HTML and CSS • Solid understanding of SEO, web analytics, accessibility standards, and website quality assurance practices • Strong critical thinking, problem-solving, organizational, collaboration, and communication skills • Ability to coordinate multiple web projects and deadlines in a fast-paced, deadline-driven environment • Ability to manage projects to completion with limited oversight • Ability to work independently and in a team environment • Microsoft Windows and Office proficiency • Experience coordinating web production activities for complex campaign launches, website releases, content migrations, and localization workflows • Demonstrated ability to analyze website data and stakeholder feedback • Experience maintaining production schedules, documentation, content inventories, and launch records • Ability to identify and resolve moderately complex publishing issues and coordinate escalation of technical defects • Ability to mentor, coach, and provide feedback to team members

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Inclusive workplace culture • Employee initiatives and giving campaigns supporting community organizations

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