Market Engagement Associate

Job not on LinkedIn

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 C$45k - C$60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Granum

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🔌 API

👥 B2C

☁️ SaaS

API • B2C • SaaS

Granum is an online image hosting and sharing service that lets users upload, organize, and embed images and albums. It supports drag-and-drop uploads, direct image links, BBCode/HTML embed codes, configurable auto-delete timers, and a freemium/Pro subscription with higher limits and API access. The platform emphasizes easy sharing, multilingual support, and simple account management with privacy controls and terms of service.

📋 Description

• Respond quickly to inbound leads across forms, chat, events, and content downloads while meeting speed-to-lead SLAs • Qualify prospects through discovery of problems, goals, timing, and fit, and align them with the right product, tier, and sales resource • Prioritize lead queues by intent, source, and recency • Maintain accurate CRM records of interactions, dispositions, and next steps • Book high-quality demos and set clear expectations for prospects and sales representatives • Confirm meeting details and reinforce value to improve show rates • Re-engage no-shows and stalled inbound leads through outreach sequences and incentives when appropriate • Partner with Sales on handoffs and lead-quality feedback loops • Work priority campaign lead lists and support reactivation and re-engagement motions • Tailor talk tracks and messaging by persona, segment, and product line • Share insights about objections, competitors, and pain points with Marketing • Follow documented workflows, cadences, and qualification criteria • Monitor performance metrics and adjust approach based on results • Test messaging, sequences, and touch patterns and share results • Provide feedback on lead sources, campaign outcomes, and routing logic to Marketing, RevOps, and Sales leadership

🎯 Requirements

• 1–3 years in a customer-facing or revenue-adjacent role such as SDR/BDR, inbound sales, support, or success • Clear, confident verbal and written communication; comfortable on the phone, email, and video • Strong organizational skills and ability to prioritize high volumes of inbound leads • Experience with a CRM such as Salesforce or HubSpot • Experience with at least one sales engagement or marketing automation tool, such as Outreach • Data-aware mindset and ability to adjust based on performance metrics • Curiosity and empathy; ability to ask smart questions and listen actively • Comfort and passion for adopting AI tools for outreach, call summaries, or workflow optimization • Experience in B2B SaaS and/or with SMB or mid-market customers is nice to have • Familiarity with inbound marketing funnel concepts such as MQL, SAL, SQL, show rate, and speed-to-lead is nice to have • Experience partnering with Marketing and Sales teams is nice to have • Must have proper work authorization to work for any employer in Canada or the U.S. without company sponsorship

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage with multiple plan options for U.S. employees • HSA/FSA accounts for U.S. employees • Disability and life insurance for U.S. employees • Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage in Canada • 401(k) matching for U.S. employees • RRSP matching for employees in Canada • Tailored career development conversations • Support for tools, courses, and resources • Unlimited Paid Time Off • Paid company holidays • Company-wide winter break from December 24 to January 1 • $20,000 OTE for Canada-based candidates • $30,000 OTE for US-based candidates