iBrokerPower Capital Inc.
11 - 50 employees
Founded 1999
🛡️ Insurance
💼 Consulting
💸 Finance
Insurance • Consulting • Finance
iBrokerPower Capital Inc. is a leading mortgage brokerage in Canada, providing a wide range of mortgage services to clients, including new home financing, refinancing, and rental property solutions. Established in 1990 and an independent member of the Mortgage Centre Canada network, iBrokerPower has a diverse team of over 40 agents who are dedicated to helping clients realize their dream of home ownership, offering services in multiple languages to cater to a broad clientele.
Customer Support Specialist
Likely ghost job
🕒 March 31
Where this job comes from
Posted on iBrokerPower Capital Inc.'s careers page, not through a job board
First seen by Remote Rocketship March 31
Still open on iBrokerPower Capital Inc.'s site. Checked 22 minutes ago.
iBrokerPower Capital Inc.
11 - 50 employees
Founded 1999
🛡️ Insurance
💼 Consulting
💸 Finance
Insurance • Consulting • Finance
iBrokerPower Capital Inc. is a leading mortgage brokerage in Canada, providing a wide range of mortgage services to clients, including new home financing, refinancing, and rental property solutions. Established in 1990 and an independent member of the Mortgage Centre Canada network, iBrokerPower has a diverse team of over 40 agents who are dedicated to helping clients realize their dream of home ownership, offering services in multiple languages to cater to a broad clientele.
📋 Description
• Assist customers with technical problems • Resolve customer queries via phone, email, or chat • Recommend solutions and guide product users through features and functionalities • Analyze and report product malfunctions • Update internal databases with information about technical issues • Monitor customer complaints on social media • Share feature requests and workarounds with team members • Inform customers about new features • Follow up with customers to ensure issues are resolved • Gather customer feedback for internal teams • Assist in training junior staff
🎯 Requirements
• Excellent communicator • Familiar with help desk software
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🇺🇸 United States – Remote
💰 $52M Venture Round on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 March 31
Customer Support Specialist supporting clients with technical problems via phone, email, and chat. Ensuring excellent customer experience by resolving inquiries and guiding product users through features.
