Manager of Training and Instructional Design

🕒 September 22

🇺🇸 United States – Remote

💵 $89.6k - $152.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICF

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1969

🏥 Healthcare

📦 Logistics

📣 Marketing

💰 $30M Grant on 2021-03

Healthcare • Logistics • Marketing

ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.

📋 Description

• Serve in a senior leadership role on the HMIS system administration team • Oversee personnel and activities related to HMIS training development, training delivery, capacity building, and professional development • Ensure training for approximately 8,000 HMIS end users meets U.S. Department of Housing and Urban Development and Continuum of Care compliance requirements • Design, develop, and deliver high-quality in-person and virtual learning experiences • Liaise with CoC HMIS and data leadership, HMIS vendor, technical support teams, and internal and external partners • Participate in meetings with the HMIS vendor to understand features, functionality, and UI/UX changes • Implement systems to track HMIS end-user training compliance and deliver remedial training under corrective action plans • Maintain expert knowledge of HUD and CoC HMIS requirements concerning data standards, reporting, privacy, security, policies, and procedures • Develop training and knowledge-transfer opportunities through facilitation and presentations • Establish quality assurance and control mechanisms for accurate and accessible training content • Collaborate with program, policy, and technical teams to align training with policy priorities, federal/state/local requirements, and person-centered, trauma-aware practices • Use help desk and ticketing feedback to address frequent or high-impact training needs • Apply adult learning principles and instructional design methods to maximize engagement and knowledge retention • Establish training efficacy metrics and implement continuous quality improvements • Maintain contracts for in-person training laboratories and virtual training platforms

🎯 Requirements

• Bachelor’s Degree in Learning and Development, Organizational Management, Education, Public Policy, Business or Public Administration, Urban Planning, Social Work Administration, or another relevant field; equivalent experience may be considered • Advanced degree strongly preferred • Minimum 5 years of experience developing and delivering training and capacity building materials, preferably for an HMIS software or comparable information technology platform • Excellent verbal, interpersonal, and written communication skills • Ability to explain complex concepts to non-technical partners, stakeholders, and training recipients • Ability to supervise approximately five HMIS trainers and provide constructive feedback and professional development opportunities • Experience translating technical concepts to non-technical audiences using evidence-informed practices and adult learning principles • Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment while meeting stringent deadlines • Must submit the application directly; third-party applications may be excluded • AI tools may not be used to generate or assist with interview responses unless required as an accommodation

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodations for disabilities, veteran status, and sincerely held religious beliefs • Confidential accommodation support • Benefits information provided under the Transparency in Coverage Act