Payment Specialist

🔥 16 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Manage and execute site payments in compliance with Clinical Trial Agreements and individual site staff agreements • Manage and execute participant payments in line with regulatory requirements and client policies • Record payment transactions and updates accurately in relevant electronic systems • Prepare and process payment requests in the Smart Grant system according to required timelines • Create Purchase Orders based on established contract values in coordination with Budget & Contract Specialists and Trial Managers • Set up new suppliers for newly engaged site staff participating in clinical trials • Track and monitor payment status, identify and resolve issues, and report inaccuracies • Develop and implement site payment optimization processes with stakeholders, external HCP and HCO, local departments, and CDC Teams • Coordinate with Budget & Contract Specialists, Study Start-up Specialists, Trial Managers, Legal, and Finance Teams • Handle financial correspondence related to site payment processes • Communicate with sites and clinical teams regarding payment status and resolve questions or updates • Act as a subject matter expert for site payment processes and inquiries • Ensure high-quality execution of clinical trial payment activities in compliance with ICH-GCP, regulatory requirements, and internal SOPs

🎯 Requirements

• 1-3 years’ experience in clinical studies, pharma/biotech, or financial operations, ideally with global exposure • Bachelor’s degree in finance, accounting, business, science, or a related field is required • Demonstrated experience in handling payments within clinical research or pharmaceutical settings • Strong understanding of clinical trial payments and familiarity with investigator contracts • Strong business acumen and understanding of business operations, financial drivers, and market dynamics • Strong interpersonal and communication capabilities, fostering collaboration across matrixed and cross-functional teams • Proactive and accountable approach to issue identification, resolution, and continuous improvement • Proven ability to manage conflict and deliver solution-oriented outcomes with internal and external stakeholders • Excellent organizational and analytical skills, with the ability to manage multiple priorities in a dynamic environment • Strong attention to detail while maintaining a high-level overview and ensuring overall quality • Demonstrated ability to ensure high-quality execution of payment activities in compliance with ICH-GCP, regulatory standards, and company policies • Technical aptitude in using electronic payment systems and related digital tools • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways