Payment Specialist – Life & Disability Services

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alberta Blue Cross

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1940

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Alberta Blue Cross is a non-profit organization dedicated to providing comprehensive health benefits and wellness programs to the residents of Alberta. As a leader in preventative health care, Alberta Blue Cross serves over 1. 8 million people through group, government, and individual plans. The company is committed to promoting wellness, offering modern work environments, and supporting community health initiatives. It aims to empower Albertans to live healthy and fulfilling lives by addressing physical, mental, social, and financial well-being.

📋 Description

• Calculate and process Short Term Disability, Long Term Disability, and Life payments according to contract terms • Apply CPP adjustments, offsets for other earnings, and interest adjustments • Ensure Life and Disability payments are assessed, approved, and documented by an authorized Case Manager or other approver before release • Process lump sum payments, recurring disability payments, and payment updates • Prioritize and maintain workload to meet turnaround standards and support a positive customer experience • Maintain accuracy in calculation and management of benefit payments • Manage sensitive and confidential customer information • Validate internal approval limits and pre-disability salary amounts • Identify and address direct deposit information concerns and errors • Respond to payment amount questions from claimants and plan sponsors/brokers • Track and manage benefit overpayments, including maintaining tracking spreadsheets and managing settlement communications • Follow up on outstanding accounts and apply voids, adjustments, or overpayment amounts • Forward incoming funds to the Accounting department • Assist with monthly discrepancy and year-end financial balancing • Prepare and review T4 and T4A reports and complete year-end tax-related processes • Review and update COLA and tax adjustments at year end • Act as designated contact between Alberta Blue Cross and Service Canada for Canada Pension Plan Disability Benefits

🎯 Requirements

• Completion of a post-secondary diploma or certificate program in a related field, which may include payroll or disability payment calculation • Minimum of 2 years relevant work experience • Proven ability to use technology tools and easily learn new software applications • Proficiency with Microsoft Word, Excel, Outlook, and Internet search tools • Strong attention to detail and accuracy • Commitment and passion to excel in delivering a superior customer experience • High level of personal accountability and professionalism • Excellent written and verbal communication, listening, and interpersonal skills • Ability to deal effectively with the public, peers, coworkers, and in a team environment • Strong organizational, problem-solving, and decision-making skills • Ability to manage changing priorities, maintain confidentiality, work independently with minimal supervision, and meet deadlines • Satisfactory criminal record check required as a condition of employment following a conditional offer

🏖️ Benefits

• Diversity-focused and inclusive workplace • Healthy work-life balance • Career growth opportunities • Innovative, high-energy, team-focused work environment