Technical Service Account Manager

🕒 July 1

🌾 Iowa, New York, +4 more states – Remote

🌾 Iowa – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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IFF

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

IFF is a global leader in the creation of flavors, fragrances, food ingredients, and health & biosciences. The company leverages cutting-edge science and creativity to develop sustainable solutions across various industries, enhancing food and beverage experiences, personal care products, and more. With a strong commitment to environmental and social governance, IFF focuses on innovation and responsible sourcing to improve lives and elevate everyday products.

📋 Description

• Provide specialized technical and scientific support for enzyme and yeast applications in customer environments • Collaborate with sales teams during customer meetings, trainings, and onsite visits • Serve as an internal technical expert on assigned product lines, applications, and limitations • Conduct routine plant visits to perform process audits, lab analysis, and performance optimization • Analyze process and laboratory data to identify improvement opportunities and make recommendations • Develop tools or models to enhance data analysis and technical decision-making • Deliver customer training on product selection, application, and optimization • Provide post-sale technical troubleshooting during product testing and implementation • Support account planning and identify business development opportunities from a technical and commercial perspective

🎯 Requirements

• Bachelor’s or Master’s degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or related) • 3–4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar) • 3–5 years of experience in a Carbohydrate Processing environment • Strong analytical and problem-solving skills with the ability to interpret technical data • Proficiency with Microsoft Office; experience with JMP or other statistical software preferred • Customer-focused mindset with strong relationship-building skills • Self-motivated and results-oriented, able to work independently • Strong organizational skills and ability to prioritize in a dynamic environment • Ability to collaborate effectively across Sales, Marketing, and R&D • Willingness to travel 50% or more • Hands-on experience supporting fermentation or enzyme-driven industrial processes • Prior success in a customer-facing technical or application support role • Ability to translate complex technical insights into clear, actionable customer recommendations

🏖️ Benefits

• Training opportunities • Learning and development programs from day one • Medical insurance • Dental insurance • Vision insurance • 401k • Vacation • Holidays • 16 weeks paid parental leave (maternity and paternity) • Annual bonus plan