Account Manager – Corporate Legal

🕒 July 24

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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iManage

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

⚖️ Legal

☁️ SaaS

💰 Venture Round on 1998-01

Consulting • Legal • SaaS

iManage is a leading provider of a knowledge work platform that enhances productivity, collaboration, and security for organizations worldwide. Their platform features document and email management, security and governance, risk and compliance, legal transaction management, and AI-powered services to activate knowledge within business content and communications. iManage's partnership with Microsoft further strengthens their offerings, and their cloud-native platform ensures secure and reliable operations. Serving industries like law firms, financial services, and other knowledge-driven sectors, iManage focuses on unlocking the full potential of organizational knowledge.

📋 Description

• Owning the full account relationship for a defined portfolio of corporate legal customers • Identifying white-space and expansion opportunities through discovery, stakeholder engagement, and adoption analysis • Developing and executing expansion plans to drive cross-sell and upsell motions aligned with customer goals • Guiding and accelerating product adoption • Conducting regular business reviews and strategic planning sessions with executive and legal leadership • Collaborating with Sales Engineering, Product, and Customer Success to understand customer needs and solution fit • Managing accurate forecasting, pipeline discipline, and expansion pipeline visibility within CRM systems • Driving net revenue retention (NRR) and expansion revenue targets for your portfolio • Building and maintaining long-term strategic relationships

🎯 Requirements

• 3–6 years of B2B account management, customer success, or expansion sales experience in SaaS or technology • Proven track record managing account portfolios and driving expansion revenue or NRR • Consultative sales mindset with strong discovery, active listening, and stakeholder management skills • Comfort navigating complex organizations and engaging Director-level, VP-level, and C-suite stakeholders • Experience using CRM platforms such as Salesforce • Strong analytical skills and business acumen with ability to identify trends, gaps, and expansion opportunities within accounts • Ability to articulate product value and ROI in business terms aligned with customer priorities • Bachelor’s degree or equivalent professional experience

🏖️ Benefits

• Comprehensive Health/Vision/Dental/Life Insurance • 401k Retirement Savings Plan with a company match up to 4% • Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave • Flexible time off policy • Multiple company wellness days each year • Access to RethinkCare, a global behavioral health platform